topic Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ? in Items with no label

How to obtain CLI to manage RSTe version 6.1.0.1017 ?

GBrze — Mon, 02 Mar 2020 05:24:45 GMT

We have a server motherboard with C612 chipset which has RSTe version 6.1.0.1017.

How can we obtain a command line tool (cli) to manage RSTe arrays for this version?

We have IntelVROCCli.exe which allows us to display information about state however any action mange, modify, etc. always ends up with one of the two errors:

REQUEST_FAILED: Request is formatted correctly but failed to execute.
INVALID_REQUEST: Unrecognized command, request was formatted incorrectly.

Here is an output for .\IntelVROCCli.exe -V

Intel(R) VROCCLI
Middleware Version: 6.1.0.1236
Controller Intel(R) C600+/C220+ series chipset SATA AHCI Controller Driver Version: 6.1.0.1226
Controller Intel(R) C600+/C220+ series chipset sSATA RAID Controller Driver Version: 6.1.0.1226
Controller Intel(R) C600+/C220+ series chipset SATA AHCI Controller OROM Version: 0.0.0.0
Controller Intel(R) C600+/C220+ series chipset sSATA RAID Controller OROM Version: 6.1.0.1017

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Tue, 03 Mar 2020 04:50:25 GMT

Hello GBrze,

Thank you for submitting your question on this Intel® Community.

To better assist you, please provide us with the following information:

Model number of the motherboard.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Fri, 06 Mar 2020 01:07:52 GMT

Hello GBrze,

If you need further assistance, please let us know. We will be glad to assist you.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

GBrze — Fri, 06 Mar 2020 01:20:04 GMT

I don't have motherboard model at hand. Can you explain why is this relevant?

Correct me if I am wrong but isn't version of OROM and driver more relevant when it comes to managing of RSTe than a model of motherboard?

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Fri, 06 Mar 2020 01:54:41 GMT

Hello GBrze,

Thank you for your response.

This information is relevant to identify the proper support team.

To provide an appropriate response, please provide us with the following information:

Intel® Server Board model number (If applicable)
If you do not have an Intel® Server Board, it will be really helpful to know the model number of your motherboard.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Wed, 11 Mar 2020 02:09:31 GMT

Hello GBrze,

Is there any chance you can provide us with the information requested?

If you need further help, please let us know.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Fri, 13 Mar 2020 23:05:45 GMT

Hello GBrze,

We have not heard back from you, so we will close this inquiry.

If you need further assistance, please post a new question. We will be glad to help you.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

GBrze — Fri, 13 Mar 2020 23:21:35 GMT

In order to produce the outputs quoted a Supermicro motherboard X10SRi-F was used with bios version 3.1c.

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

Wanner_G_Intel — Fri, 13 Mar 2020 23:34:16 GMT

Hello GBrze,

Thank you for your response.

Please allow us to move this thread to the proper support forum.

We will update it as soon as possible.

Wanner G.

Intel Customer Support Technician

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

BrusC_Intel — Sat, 14 Mar 2020 07:21:19 GMT

Hello GBrze,

Good day,

I will need to verify if there is another option we can provide if IntelVROCCli is giving you problems, first I would like to know exactly what commands are you trying to enter, I understand that you mentioned that any that modify/manage, but if you can provide a screenshot/picture, please attach it to this thread.

About the IntelVROCCli, is this the one included with your current driver?

Regarding the version 6.1.0.1017 itself, have you tried to contact the motherboard vendor for their specific version of Intel RST/VROC you are currently using?, this is in case they can provide you with a different version or different CLI tool.

Let me know.

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

BrusC_Intel — Thu, 19 Mar 2020 04:06:15 GMT

Hello GBrze,

Good day,

I wanted to follow up on your thread, just to make sure you received my previous message and to check if you still need assistance.

Best regards,

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: How to obtain CLI to manage RSTe version 6.1.0.1017 ?

BrusC_Intel — Tue, 24 Mar 2020 00:17:36 GMT

Hello GBrze,

Good day,

This message is to follow up on your thread to check if you still need assistance.

I will proceed to close the thread now, if you need further assistance, just reply to this message to reopen it within 15 days or contact us via other support methods; you can always contact us back.

Best regards,

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel