topic Re: Impossible to install realsense in Items with no label

Impossible to install realsense

EEman2 — Sun, 27 Nov 2016 13:22:37 GMT

Hi.

I would like to know if anyone can help me install the f200 driver realsense for a dell inspiron 14 5000 5459 the installer can not find the camera. Thank you very much in advance.

Greetings.

Re: Impossible to install realsense

EEman2 — Sun, 27 Nov 2016 21:38:18 GMT

I have an intel i5 sixth generation will that be the problem?

Thank you very much.

Re: Impossible to install realsense

idata — Mon, 28 Nov 2016 19:55:35 GMT

Hi Emanuel,

Thanks for reaching out.

Well that's weird, can you try to connect the camera to different USB 3.0 ports?

Did you check the device manager when the camera is connected? You should have the following entries:

If you need more information installing your camera, you can check the following link: https://software.intel.com/en-us/blogs/2015/09/13/detailed-instructions-for-getting-started-with-intel-realsense-app-development https://software.intel.com/en-us/blogs/2015/09/13/detailed-instructions-for-getting-started-with-intel-realsense-app-development

We will be waiting for your reply.

Have a nice day.

Regards,

-Leonardo

Re: Impossible to install realsense

EEman2 — Mon, 28 Nov 2016 20:15:34 GMT

My camera does not support realsense told me the delll team by chat. Thank you very much to all.

Re: Impossible to install realsense

EEman2 — Mon, 28 Nov 2016 21:10:45 GMT

I have a camara 1M HD camera/ Camera, 0.92M

Re: Impossible to install realsense

idata — Tue, 29 Nov 2016 20:29:53 GMT

Hi Emanuel,

If there is anything else that we can help, just let us know.

And I didn't quite understand your last reply.

Regards,

-Leonardo

Re: Impossible to install realsense

EEman2 — Sun, 04 Dec 2016 07:57:12 GMT

I have a camera model 1M HD camera / Camera, 0.92M and I do not know if it can be installed realsense. Thank you very much.

Re: Impossible to install realsense

idata — Mon, 05 Dec 2016 20:54:56 GMT

Hi Emanuel,

Well, I think that your camera doesn't support RealSense. If you want to use the RealSense Technology, one of the following cameras: https://software.intel.com/en-us/realsense/sr300camera Intel RealSense Camera SR300, https://software.intel.com/en-us/RealSense/R200Camera Intel RealSense Camera R200 or Intel RealSense Camera F200.

You have to make sure that your computer meets the requirements of the camera that you are going to use.

I hope you find this helpful.

Regards,

-Leonardo