topic Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera in Items with no label

Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4 — Mon, 14 Sep 2015 18:45:23 GMT

I purchased a new Lenovo B50 all-in-one desktop computer and it came with an Intel RealSense (F200) 3D Camera. I just recently did a clean install of Windows 10 Pro and I was checking the device manager for any problems and see that the drivers for that camera are from 2006. Are there newer drivers available for Windows 10 Pro OS and where can I download them from?

Thank you very much for any and all help you may be able to provide.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Amy_C_Intel — Wed, 16 Sep 2015 22:57:57 GMT

Hello audi1946,

Please go ahead and try with the following link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Regards,

Amy.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Cesar_B_Intel — Fri, 18 Sep 2015 08:13:00 GMT

Helloaudi1946,

You may try the latest drivers from https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Additionally, you may also want to try the Lenovo's* driver from here http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b50-70-notebook Laptops and netbooks :: Lenovo B Series laptops :: Lenovo B50 70 Notebook - Lenovo Support (US)

Regards,

Caesar B.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4 — Fri, 18 Sep 2015 08:40:19 GMT

Thanks to both of you, but neither of those options work. Have no idea what to do. I contacted Lenovo to see if they can get me the original installation software but they have not responded. If I do get anything from them I will post it here and maybe it will be useful for someone else.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Cesar_B_Intel — Fri, 18 Sep 2015 08:43:56 GMT

Could you please provide us with screenshots of the error you get if possible?

Regards,

Caesar B,

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4 — Fri, 18 Sep 2015 09:00:14 GMT

No problem. No error code, just this message, and yes, I've checked to make sure it's not being used by any other app. LOL

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Jorge_I_Intel — Fri, 18 Sep 2015 15:41:27 GMT

Go to this link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Download the file highlighted below:

Once you have downloaded, run it and it will take care of updating your camera drivers.

Jorge

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4 — Fri, 18 Sep 2015 16:47:37 GMT

Thank you very much Jorge, but that is the same file I have downloaded and installed 3 different times, but it does not solve my problem. I'm still waiting for Lenovo to get back to me. The driver they had is from 2006 and it worked, but when I did a clean install to upgrade to Windows 10 it broke something and those newer drivers just don't want to fix it.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Amy_C_Intel — Fri, 18 Sep 2015 23:47:05 GMT

It's unfortunate that you still have this issue, please let's try the following;

Install the Intel Chipset Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103924 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

Then, install Intel Management Engine Interface Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103923 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

Finally try installing Intel® RealSense™ Depth Camera Manager (DCM) driver again https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Let me know your findings.

Regards,

Amy.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4 — Sat, 19 Sep 2015 01:02:03 GMT

Thank you, thank you, thank you Amy. Finally got it working. I really appreciate your help with this.

Have a great weekend.

Larry

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Amy_C_Intel — Mon, 21 Sep 2015 16:24:50 GMT

That's great, I'm glad the option provided worked for you! Hope you enjoy you Intel® RealSense™ Camera.

Regards,

Amy.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

dslig — Mon, 26 Oct 2015 16:45:05 GMT

Just asking but when I go to this link, it reports a later drive is installed. Is 1.4 the latest version?

thanks

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Amy_C_Intel — Tue, 27 Oct 2015 15:05:59 GMT

Hello theDavidSlight,

That's correct, that version the 1.4 is the latest version available.

Regards,

Amy.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

dslig — Tue, 27 Oct 2015 19:14:39 GMT

So after installing the SDK and I reinstall the Depth Camera Manager and it says; a later version is already installed - it is wrong?

Giving up anyway - thanks for your help

David

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

Amy_C_Intel — Tue, 27 Oct 2015 21:22:42 GMT

David, could you please sent us a snapshot of driver version installed on your system?

Regards,

Amy.

Re: Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

dslig — Tue, 27 Oct 2015 22:19:42 GMT

I have 1.4.27.52404 dated 10/15/2015 which is later than https://downloadcenter.intel.com/downloads/eula/25044/Intel-RealSense-Depth-Camera-Manager-DCM-?httpDown=https://downloadmirror.intel.com/25044/eng/intel_rs_dcm_f200_1.4.27.41944.exe intel_rs_dcm_f200_1.4.27.41944.exe from 08/25/2015