topic Re: Part of Intel® RealSense SDK don't work in Items with no label

Part of Intel® RealSense SDK don't work

idata — Tue, 01 Nov 2016 03:53:03 GMT

I use Intel® RealSense SR300. "Hand 3D viewer" ,"Hands console"and"hands animation" etc in SDK doesn't work!

"Face tracking" ,"CaneraViewer" work.Probably, SDK stop If I recognize a hand .

Why does SDK not work?

I think that one of causes is openCL1,2 is not detected.Is there a problem with a CPU?Please tell me other causes.

Graphics card：quadro600

IDE:Unitypersonal 5.3.5b、VisualStudio2015

Re: Part of Intel® RealSense SDK don't work

idata — Mon, 14 Nov 2016 21:08:15 GMT

Hi,

Thank you for your interest in the Intel RealSense Technology.

The issue you're getting should be related to the processor you're currently using. Only 6th and 7th generation Intel Core processor are supported, however, you're using an IntelR XeonR Processor E3-1225 v2. Check the SR300 specifications for more information http://click.intel.com/intelrrealsensetm-developer-kit-featuring-sr300.html http://click.intel.com/intelrrealsensetm-developer-kit-featuring-sr300.html.

Hopefully this answers your question.

Regards,

-Pablo

Re: Part of Intel® RealSense SDK don't work

idata — Wed, 23 Nov 2016 00:49:06 GMT

Hi,

We are wondering if you have any other question related to the RealSense cameras. Don't hesitate to contact us back if you still have questions.

Pablo

Re: Part of Intel® RealSense SDK don't work

idata — Wed, 23 Nov 2016 08:01:45 GMT

Thank you for your reply.My processor is not supported.

Can I ask another question?

"Hand 3D viewer" ,"Hands console"and"hands animation" etc in SDK　was debugged.

As a result,

"Unhandled exception at 0x00007FFB7271E6FC (ntdll.dll) in FF_HandsConsole_d.exe: 0xC0000374: heap is broken. (parameters: 0x00007FFB727722B0)."

Is this also due to the processor?

Re: Part of Intel® RealSense SDK don't work

idata — Thu, 24 Nov 2016 21:05:41 GMT

Hi,

I've seen a similar issue in Linux, however, this is the first time I see it in Windows. This might be related to the handling of the hand algorithms within the SDK, which I would assume is also related to the CPU.

Kind regards,

-Pablo

Re: Part of Intel® RealSense SDK don't work

idata — Fri, 02 Dec 2016 01:01:04 GMT

Hi,

We're wondering if you have any other question related to the RealSense cameras. If that's the case, please let us know and we'll be glad to help you.

-Pablo