topic Fortran compiler product support channel in Intel® Fortran Compiler https://community.intel.com/t5/Intel-Fortran-Compiler/Fortran-compiler-product-support-channel/m-p/1219465#M152305 <P>What's the appropriate pathway to get support for the compiler through an account with active support? For the last few years, I have been using supporttickets.intel.com.&nbsp; Has this changed recently?</P> <P>I came across what I consider a bug in the compiler the other day and lodged a ticket through that support tickets site, but I've now been pointedly bounced to something called the resource and design centre, which doesn't feel like the right place. &nbsp; </P> Tue, 20 Oct 2020 17:21:09 GMT IanH 2020-10-20T17:21:09Z Fortran compiler product support channel https://community.intel.com/t5/Intel-Fortran-Compiler/Fortran-compiler-product-support-channel/m-p/1219465#M152305 <P>What's the appropriate pathway to get support for the compiler through an account with active support? For the last few years, I have been using supporttickets.intel.com.&nbsp; Has this changed recently?</P> <P>I came across what I consider a bug in the compiler the other day and lodged a ticket through that support tickets site, but I've now been pointedly bounced to something called the resource and design centre, which doesn't feel like the right place. &nbsp; </P> Tue, 20 Oct 2020 17:21:09 GMT https://community.intel.com/t5/Intel-Fortran-Compiler/Fortran-compiler-product-support-channel/m-p/1219465#M152305 IanH 2020-10-20T17:21:09Z Re: Fortran compiler product support channel https://community.intel.com/t5/Intel-Fortran-Compiler/Fortran-compiler-product-support-channel/m-p/1219581#M152309 <P>I have been using&nbsp;<A href="https://supporttickets.intel.com/servicecenter?lang=en-US" target="_blank">https://supporttickets.intel.com/servicecenter?lang=en-US</A>&nbsp;(or&nbsp;<A href="https://supporttickets.intel.com/?lang=en-US" target="_blank">https://supporttickets.intel.com/?lang=en-US</A>)&nbsp; I suspect your ticket was taken up by someone new to the job.</P> Wed, 21 Oct 2020 00:39:17 GMT https://community.intel.com/t5/Intel-Fortran-Compiler/Fortran-compiler-product-support-channel/m-p/1219581#M152309 Steve_Lionel 2020-10-21T00:39:17Z