https://community.intel.com/t5/Intel-Fortran-Compiler/Slow-Response-Time/m-p/892056#M78497 It is difficult to set records. My issue may of set a record for slow Premier support time. It has taken 188 days to hear back on an issue of Classic VB calling an Intel Fortran .dll. It will run Ok on one computer but not another. In the past, Digital and Compaq would respond in 1 to 5 days. Fri, 06 Nov 2009 17:08:12 GMT sirgulley 2009-11-06T17:08:12Z https://community.intel.com/t5/Intel-Fortran-Compiler/Slow-Response-Time/m-p/892056#M78497 It is difficult to set records. My issue may of set a record for slow Premier support time. It has taken 188 days to hear back on an issue of Classic VB calling an Intel Fortran .dll. It will run Ok on one computer but not another. In the past, Digital and Compaq would respond in 1 to 5 days. Fri, 06 Nov 2009 17:08:12 GMT https://community.intel.com/t5/Intel-Fortran-Compiler/Slow-Response-Time/m-p/892056#M78497 sirgulley 2009-11-06T17:08:12Z https://community.intel.com/t5/Intel-Fortran-Compiler/Slow-Response-Time/m-p/892057#M78498 <DIV style="margin:0px;"></DIV> Dale,<BR /><BR />I found the issue you referred to and see that our support engineer wrote you a couple of weeks ago asking for more information. We're sorry that there was a long delay between responses - we try not to let that happen, but sometimes it does. I've been guilty of it myself (including back when I was with DEC and Compaq.)<BR /><BR /><BR /> Fri, 06 Nov 2009 20:11:02 GMT https://community.intel.com/t5/Intel-Fortran-Compiler/Slow-Response-Time/m-p/892057#M78498 Steven_L_Intel1 2009-11-06T20:11:02Z