topic intel arc B580 Crash game Gears 5 in GPU Compute Software

intel arc B580 Crash game Gears 5

gasoline — Mon, 07 Apr 2025 18:46:17 GMT

Hello!
Hello, this game freezes on any graphic settings and the sound stutters. After that, an error message appears.

AMD Ryzen 7 7700X
M/B MAG B650M MORTAR WIFI
Intel Arc B580 Steel Legend 12 ГБ OC (B580 SL 12GO)
DDR5 32,0 ГБ
SSD Samsung 980pro 1 ТБ
Intel® Graphics Driver 32.0.101.6732
Windows 11 Pro x64 BILD: 26100.3624

Also, another game, Command & Conquer™ Generals, and Generals Zero Hour, stutter no matter the graphics settings. (This game doesn't crash, it just stutters all the time. A lot of people play these older games.)

Re: intel arc B580 Crash game Gears 5

gasoline — Thu, 10 Apr 2025 17:37:22 GMT

AMD Ryzen™ 7 7700X Desktop Processor (Integrated graphics core is disabled in BIOS)
VGA ASRock Intel Arc B580 Steel Legend 12GB OC (BIOS Version 23.0.1051) Resizable BAR Enabled
Motherboards MAG B650M MORTAR WIFI (BIOS Version 7D76vAK) AGESA PI-1.2.0.3a Patch A
Ram DDR5-6000Mhz EXPO profile 2*16Gb(32Gb) Kingston FURY
SSD Samsung 980pro 1Tb + SSD Samsung PM9A1 1Tb
Power Supply Super Flower Leadex III Gold ARGB PRO 650W V2.0 [SF-650F14RG V2.0]
Monitor ACER XV272U Vbmiiprzx 2560x1440 170Hz DisplayPort cable connection

Windows 11 Pro x64 24H2 BILD: 26100.3624
Intel® Graphics Driver 32.0.101.6734 (WHQL Certified)
The cleaning was done using DDU v18.1.1.0 (Safe mode)
AMD Chipset Drivers Revision Number 7.02.13.148

Game:
Gears 5 (Purchased on Steam)
Command & Conquer Generals (Purchased on Steam) Command & Conquer™ The Ultimate Collection)
Command & Conquer Generals Zero Hour (Purchased on Steam) Command & Conquer™ The Ultimate Collection

Gears 5:
It was up to Chapter 4, Act 2, everything was fine and the game didn't crash, only there were a couple of instances with FPS drops to 30 frames.
I tried different graphics settings in GEARS 5, the result is always the same, freezing with stuck sound, with the appearance of this message with the error code GW502.
But sometimes the monitor turns off completely and the computer doesn't respond at all, only holding the power button for a long time helps.

Command & Conquer Generals and Command & Conquer Generals Zero Hour
Here, initially, the characters in the background of the game menu move with jerks and when the game itself starts, these jerks continue, the whole game feels like jelly.
I played it on the integrated graphics in the AMD Ryzen 7 7700X processor, there were no problems.

Re: intel arc B580 Crash game Gears 5

gasoline — Thu, 10 Apr 2025 17:28:43 GMT

Windows 11 Pro x64 24H2 BILD: 26100.3624
Intel® Graphics Driver 32.0.101.6734 (WHQL Certified)
The cleaning was done using DDU v18.1.1.0 (Safe mode)
AMD Chipset Drivers Revision Number 7.02.13.148

Re: intel arc B580 Crash game Gears 5

gasoline — Sun, 13 Apr 2025 12:53:53 GMT

Windows 11 Pro x64 24H2 BILD: 26100.3624
Intel® Graphics Driver 32.0.101.6734 (WHQL Certified)
The cleaning was done using DDU v18.1.1.0 (Safe mode)
AMD Chipset Drivers Revision Number 7.02.13.148