topic Re: Install Intel video drivers 4000 in Graphics

Install Intel video drivers 4000

VDymo — Sat, 24 Jun 2017 17:02:23 GMT

Hello!

Unfortunately I do not know English, so I'll write through Google Translate!

I have a Samsung Ativ Book 8 NP870z5e-x01 (Intel Graphics 4000; AMD Radeon HD8870m; 8GB RAM)

Reinstalled the new Window 7 (64 bit).

After installing windows:

1. windows apdate automatically installed the driver, but after a couple of downloads and installing the amd radion it flew off and in the device manager it is highlighted with an "exclamation mark"

2. I decided to download the latest driver from the Intel site and eventually get the same.

As a result, I do not have a properly working video driver.

Pr .: when moving folder cards, the picture is applied.

Help solve the problem, because Until I install the intelligent driver properly, the driver's amd will not stand up.

Re: Install Intel video drivers 4000

Stefan3D — Sat, 24 Jun 2017 17:56:28 GMT

You probably need and AMD/Intel hybrid graphics driver.

Try to install manufacturer drivers via "Samsung Windows Software & Drivers update tool"

http://orcaservice.samsungmobile.com/SWUpdate.aspx http://orcaservice.samsungmobile.com/SWUpdate.aspx

Re: Install Intel video drivers 4000

VDymo — Mon, 26 Jun 2017 09:32:06 GMT

Do you think I did not do that ????

First of all he started with http://orcaservice.samsungmobile.com/SWUpdate.aspx SWUpdate

Not new, not old drivers from Intel and AMD are not put so and continue to use in not full. Everything stops the infection)

If there are more options, tell them please!

Re: Install Intel video drivers 4000

idata — Mon, 26 Jun 2017 21:32:38 GMT

Hello ScoRpi008,

Thank you for contacting the Intel community.

Please bear in mind that your best contact support is with your computer manufacturer as they are more familiar with your system and how all the components interact with each other. Your https://www.intel.com/content/www/us/en/support/topics/oems.html computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver. Intel recommends you contact your computer manufacturer for the latest system specific updates and technical support information.

However, we can try uninstalling both drivers the Intel driver and the AMD driver and then install the Intel driver first https://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html manually and second install the AMD driver and see how it goes.

You can download the latest graphics driver here:

https://downloadcenter.intel.com/download/26813/Intel-Graphics-Driver-for-Windows-15-33-?product=81499 Intel® Graphics Driver for Windows* [15.33]

You can also take a look here:

https://community.amd.com/thread/180701 https://community.amd.com/thread/180701

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

I hope this can help.

Best regards,

Ivan U.