igdkmd64.sis

Edvaldo — Tue, 07 Sep 2021 15:39:14 GMT

Boa tarde, tudo bem?
vi as mensagens no fórum sobre o (igdkmd64.sis) e o meu notebook têm o mesmo problema, pode me ajudar?

Aguardo o seu Feeback para a solução do problema. Obrigado desde já agradeço.

Segue as informações abaixo:

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"09/07/2021"
Time:"00:00:44.6420533"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Dell Inc."
BIOS Mode:"UEFI"
BIOS Version/Date:"Dell Inc. A12 , 05/27/2019"
CD or DVD:"HL-DT-ST DVD+-RW GU90N"
Embedded Controller Version:"1.1"
Platform Role:"Mobile"
Processor:"Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz , GenuineIntel"
Secure Boot State:"Off"
SMBIOS Version:"2.7"
Sound Card:"Realtek High Definition Audio"
Sound Card:"AMD Streaming Audio Device"
System Manufacturer:"Dell Inc."
System Model:"Inspiron 5537"
System SKU:"Inspiron 5537"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"10.18.14.4414"
- "AMD Radeon HD 8600M Series"
Adapter Compatibility:"Advanced Micro Devices, Inc."
Adapter DAC Type:"Internal DAC(400MHz)"
Adapter RAM:"2,00 GB"
Availability:"Offline"
Bits Per Pixel:"Not Available"
Caption:"AMD Radeon HD 8600M Series"
CoInstallers:"oem115.inf,ati2mtag_R503,Internal DAC(400MHz),AMD Radeon Graphics Processor (0x6660)"
Color Table Entries:"Not Available"
Dedicated Video Memory:"Not Available"
Driver:"amdkmdag.sys"
Driver Date:"05/10/2021 09:00"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\u0368456.inf_amd64_fc65705fd5034968\B367348\amdkmdag.sys"
Driver Provider:"Advanced Micro Devices, Inc."
Driver Version:"27.20.20903.8001"
INF:"oem115.inf"
INF Section:"ati2mtag_R503"
Install Date:"Not Available"
Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\u0368456.inf_amd64_fc65705fd5034968\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368456.inf_amd64_fc65705fd5034968\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368456.inf_amd64_fc65705fd5034968\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368456.inf_amd64_fc65705fd5034968\B367348\amdxc64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 3, device 0, function 0"
Manufacturer:"Advanced Micro Devices, Inc."
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"Not Available"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_1002&DEV_6660&SUBSYS_05EA1028&REV_00\4&25F238EB&0&00E4"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"Not Available"
Refresh Rate - Maximum:"Not Available"
Refresh Rate - Minimum:"Not Available"
Resolution:"Not Available"
Scan Mode:"Not Available"
Service Name:"amdkmdag"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"AMD Radeon Graphics Processor (0x6660)"
- "Intel(R) HD Graphics Family"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1,00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics Family"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family"
CoInstallers:"oem22.inf,iHSWM_w10,Internal,Intel(R) HD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmd64.sys"
Driver Date:"09/28/2016 09:00"
Driver Path:"C:\WINDOWS\system32\DRIVERS\igdkmd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"20.19.15.4531"
INF:"oem22.inf"
INF Section:"iHSWM_w10"
Install Date:"Not Available"
Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"11.X"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_0A16&SUBSYS_05EA1028&REV_09\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"60 Hz"
Refresh Rate - Minimum:"40 Hz"
Resolution:"1366 X 768"
Scan Mode:"Noninterlaced"
Service Name:"igfx"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics Family"
- "Memory"
Physical Memory (Available):"10,16 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15,88 GB"
- "Memória Física"
Capacity:"8 GB"
Channel:"JDIMM1"
Configured Clock Speed:"1600 MHz"
Configured Voltage:"Not Available"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"Unknown"
Maximum Voltage:"Not Available"
Memory Type:"DDR3"
Minimum Voltage:"Not Available"
Part Number:"KAI-D3LSU1600M"
Serial Number:"2346A302"
Status:"Not Available"
Type:"Synchronous"
- "Memória Física"
Capacity:"8 GB"
Channel:"JDIMM2"
Configured Clock Speed:"1600 MHz"
Configured Voltage:"Not Available"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Second position"
Manufacturer:"Unknown"
Maximum Voltage:"Not Available"
Memory Type:"DDR3"
Minimum Voltage:"Not Available"
Part Number:"KAI-D3LSU1600M"
Serial Number:"2346A302"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"A12, DELL - 1"
Caption:"Placa-mãe"
- "Chipset":"Intel(R) 8 Series"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=8+Series"
Date:"05/26/2019 09:00"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Dell Inc."
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"0YK7DY"
Serial Number:".BN6LLZ1.BR108194420029."
Status:"OK"
Version:"A00"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Dell Wireless 1705 802.11b/g/n (2.4GHZ)"
Access Point:"18:d6:c7:81:6f:0e"
Authentication:
Availability:"Running or Full Power"
Caption:"Dell Wireless 1705 802.11b/g/n (2.4GHZ)"
Channel:
Cipher:
CoInstallers:"Not Available"
Connection Mode:
Default IP Gateway:"192.168.1.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"09/07/2021 01:55"
DHCP Lease Obtained:"09/07/2021 11:55"
DHCP Server:"192.168.1.1"
Driver:"athw8x.sys"
Driver Date:"03/26/2016 12:00"
Driver Path:"C:\WINDOWS\system32\drivers\athw8x.sys"
Driver Provider:"Microsoft"
Driver Version:"3.0.2.201"
Index:"0002"
INF:"athw8x.inf"
INF Section:"ATHR_DEV_OS61_956xd.ndi.NTamd64"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.1.103;fe80::7080:62e0:20c0:f590"
IP Subnet:"255.255.255.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"09/07/2021 11:54"
Location:"PCI bus 2, device 0, function 0"
MAC Address:"14:2D:27:CD:EF:9B"
Manufacturer:"Qualcomm Atheros Communications Inc."
Media Type:
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{50252DAA-4367-4D98-93C5-4A34A0B8A85D}"
Network Name:"TP-LINK_6F0E"
Network Type:
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01\4&165AD88B&0&00E3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Dell Wireless 1705 802.11b|g|n (2.4GHZ)"
Profile:
Radio Type:
Receive Rate:
Service Name:"athr"
Signal Strength:
State:
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Settings"
*ReceiveBuffers:Receive Buffers:"256 (256)"
*TransmitBuffers:Transmit Buffers:"512 (512)"
htAdhocEnable:AdHoc 11n:"Disable (0)"
roamPolicy:Roaming Policy:"Normal (3)"
scanTimeValid:Scan Valid Interval:"60 (60)"
shortPreamble:802.11b Preamble:"Long and Short (1)"
- "Realtek PCIe FE Family Controller"
Availability:"Running or Full Power"
Caption:"Realtek PCIe FE Family Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"rt640x64.sys"
Driver Date:"07/23/2015 12:00"
Driver Path:"C:\WINDOWS\system32\drivers\rt640x64.sys"
Driver Provider:"Realtek"
Driver Version:"10.3.723.2015"
Index:"0001"
INF:"oem111.inf"
INF Section:"RTL8105.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"09/07/2021 11:54"
Location:"PCI bus 1, device 0, function 0"
MAC Address:"78:2B:CB:EB:76:98"
Manufacturer:"Realtek"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{9078E796-04E4-4C89-8C15-722C37D21ACB}"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_10EC&DEV_8136&SUBSYS_05EA1028&REV_07\01000000364CE00000"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Active: Yes, Enable: No"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Realtek PCIe FE Family Controller"
Service Name:"rt640x64"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Driver de Protocolo LLDP da Microsoft:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Settings"
*FlowControl:Controlo de Fluxo:"Rx & Tx Activados (3)"
*InterruptModeration:Moderação de Interrupção:"Activado (1)"
*IPChecksumOffloadIPv4:IPv4 Descarga de Checksum:"Rx & Tx Activados (3)"
*LsoV2IPv4:Descarga Large Send v2 (IPv4):"Activado (1)"
*LsoV2IPv6:Descarga Large Send v2 (IPv6):"Activado (1)"
*NumRssQueues:Número Máximo de Filas RSS:"4 Filas (4)"
*PMARPOffload:Transferência ARP:"Activado (1)"
*PMNSOffload:Transferência NS:"Activado (1)"
*PriorityVLANTag:Prioridade & VLAN:"Prioridade & VLAN Activados (3)"
*ReceiveBuffers:Receber Memórias Intermédias:"512 (512)"
*RSS:Receber Side Scaling:"Activado (1)"
*SpeedDuplex:Velocidade & Duplex:"Auto Negociação (0)"
*TCPChecksumOffloadIPv4:TCP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)"
*TCPChecksumOffloadIPv6:TCP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)"
*TransmitBuffers:Transmitir Memórias Intermédias:"128 (128)"
*UDPChecksumOffloadIPv4:UDP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)"
*UDPChecksumOffloadIPv6:UDP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)"
*WakeOnMagicPacket:Pacote Wake on Magic:"Activado (1)"
*WakeOnPattern:Combinação do padrão Wake on:"Activado (1)"
EEE:Energia Eficiente Ethernet:"Activado (1)"
S5WakeOnLan:Desligar Despertar Aquando de Lan:"Activado (1)"
WolShutdownLinkSpeed:WOL & Desligar Velocidade Ligação:"10 Mbps Primeiro (0)"
- "Operating System"
.Net Framework Version:"2.0,3.0,3.5,4.0,4.8"
Boot Device:"\Device\HarddiskVolume4"
Locale:"Brasil"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 11 Pro"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"2,38 GB"
Physical Memory (Available):"10,16 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15,88 GB"
System Directory:"C:\WINDOWS\system32"
Version:"10.0.22000 Build 22000"
Virtual Memory (Available):"11,10 GB"
Virtual Memory (Total):"18,26 GB"
Windows Directory:"C:\WINDOWS"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5004342:"Update [8/28/2021]"
KB5005668:"Security Update [8/28/2021]"
KB5006050:"Update [9/4/2021]"
- "Processor"
- "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 69 Stepping 1"
- "Chipset Name":"Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+4500U+CPU+"
CPU Speed:"1,8 GHz"
Current Voltage:"7. volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00"
Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.22000.1"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 32 KB"
Level 2 Cache:"2 x 256 KB"
Level 3 Cache:"4 MB"
Load:"0%"
Manufacturer:"GenuineIntel"
Model:"69"
Name:"Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
Number of Cores:"2"
Number of Cores Enabled:"2"
Number of Logical Processors:"4"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF00040651"
Revision:"17665"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "ST1000LM024 HN-M101MBB"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"ST1000LM024 HN-M101MBB"
Cylinder - Total:"121601"
Description:"Unidade de disco"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00"
Driver Version:"10.0.22000.1"
Error Code:"Device is working properly"
Firmware Revision:"2BA30001"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Unidades de disco padrão)"
Model:"ST1000LM024 HN-M101MBB"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"5"
Physical Sector Size:"512"
PNP Device ID:"SCSI\DISK&VEN_ST1000LM&PROD_ST1000LM024_HN-M\4&229DE8AE&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"1953520065"
Serial Number:"S32SJ5DF409509"
Size:"931,51 GB"
Size – Available:"749,40 GB"
SMART Attributes:"Self-Test: 217 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"31008255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Disco Fixo Local"
File System:"NTFS"
Name:"Not Available"
Serial Number:"C4865019"
Size:"418,550987243652 GB"
Size – Available:"361,19507598877 GB"
Status:"Not Available"
Volume Dirty:"No"
- "D:"
Availability:"Not Available"
Caption:"D:"
Compression Method:"Not Compressed"
Description:"Disco Fixo Local"
File System:"NTFS"
Name:"Novo volume"
Serial Number:"E650EF9F"
Size:"511,775386810303 GB"
Size – Available:"388,206100463867 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:15:"51"
0x02 Throughput Performance:0:"0"
0x03 Spin Up Time:2609:"25"
0x04 Start/Stop Count:3528:"0"
0x05 Reallocated Sector Count:0:"10"
0x07 Seek Error Rate:0:"51"
0x08 Seek Timer Performance:0:"15"
0x09 Power-On Hours:5068:"0"
0x0A Spin Retry Count:0:"51"
0x0B Calibration Retry Count:505:"0"
0x0C Power Cycle Count:3337:"0"
0x0D Soft Read Error Rate:0:"0"
0xB5 Program Fail Count Total:550737:"0"
0xBF G-sense Rate/Servo Tracking:567:"0"
0xC0 Unsafe Shutdown Count:0:"0"
0xC1 Load/Unload Cycle Count:34653:"0"
0xC2 Internal Device Temperature:35° C:"0"
0xC3 Hardware ECC Recovered:0:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:0:"0"
0xC8 Write Error Rate:3405:"0"
0xF0 Head Flying Hours:5061:"0"
0xF1 Total LBAs Written:1995516:"0"
0xF2 Total LBAs Read:9456897:"0"
0xFE Free Fall Protection:0:"0"
...#SSU#...

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igdkmd64.sis