https://community.intel.com/t5/Graphics/Intel-Iris-Xe-Graphics-not-supporting-COMSOL-Multiphysics-11th/m-p/1314839#M100982 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/179747">@Promasree</a></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We understand you have opened an internal Web Ticket/email with us regarding the same issue, software, and hardware as the ones described in this thread. In this case, we will continue to help you through the internal Web Ticket/email now. We will therefore close this community case. Thank you.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 15 Sep 2021 16:31:07 GMT AndrewG_Intel 2021-09-15T16:31:07Z https://community.intel.com/t5/Graphics/Intel-Iris-Xe-Graphics-not-supporting-COMSOL-Multiphysics-11th/m-p/1313885#M100907 <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">I have bought laptop " DELL Inspiron 3501 11gen i5 8GB ram Intel(R) Iris(R) Xe Graphics card." COMSOL Multiphysics 5.5 is not showing graphics in real time in the graphics window. I have uninstalled and re-installed the software but the same problem persists. Upon drawing any geometry it is not getting reflected in the right side graphics window. Attached herewith an image of the problem for reference where sphere and block are created but graphics window doesnt show any update.&nbsp;</SPAN></P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">I have read many forums and there are many people who are using COMSOL multiphysics are facing this problem with Intel iris xe graphics card. Reaseach work completely depends on this software. Please provide any solution as early as possible.</SPAN></P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">Its a grave problem. Nowadays all the new laptops are coming with intel iris xe graphics card. Customers have very less option. Please take this issue seriously and kindly provide a solution.&nbsp;</SPAN></P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">Previously I had sony viao laptop i3 with intel HD graphics card and the same software COMSOL multhiphysics was working extremely well.</SPAN></P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">I am extremely disappointed&nbsp;as a customer. Please provide help.</SPAN></P> Sun, 12 Sep 2021 06:14:15 GMT https://community.intel.com/t5/Graphics/Intel-Iris-Xe-Graphics-not-supporting-COMSOL-Multiphysics-11th/m-p/1313885#M100907 Promasree 2021-09-12T06:14:15Z https://community.intel.com/t5/Graphics/Intel-Iris-Xe-Graphics-not-supporting-COMSOL-Multiphysics-11th/m-p/1314839#M100982 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/179747">@Promasree</a></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We understand you have opened an internal Web Ticket/email with us regarding the same issue, software, and hardware as the ones described in this thread. In this case, we will continue to help you through the internal Web Ticket/email now. We will therefore close this community case. Thank you.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 15 Sep 2021 16:31:07 GMT https://community.intel.com/t5/Graphics/Intel-Iris-Xe-Graphics-not-supporting-COMSOL-Multiphysics-11th/m-p/1314839#M100982 AndrewG_Intel 2021-09-15T16:31:07Z