topic Intel driver updates in Graphics

Intel driver updates

RobinGrantham — Sat, 02 Oct 2021 22:39:52 GMT

I am getting error messages when I try to log in to my game (second life) that drivers are out of date.

My Nvidia Graphics card drivers are fine, so I just need to update my Intel ones, but they fail. The error message is non-specific, which I guess isn't a lot of help.

Please advise.

Best Regards,

Robin

Re: Intel driver updates

AlHill — Sat, 02 Oct 2021 22:42:44 GMT

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re: Intel driver updates

RobinGrantham — Sat, 02 Oct 2021 22:44:48 GMT

Thanks Al)

Re: Intel driver updates

RobinGrantham — Sat, 02 Oct 2021 22:57:32 GMT

Hi Again Al,

I have completed the INTEL SYS SCAN and have it saved as a text file, here it is

Re: Intel driver updates

RobinGrantham — Sat, 02 Oct 2021 23:03:52 GMT

Mega thanks for the *HINT NOT to click on submit, that is mega!!))

Re: Intel driver updates

RobinGrantham — Sat, 02 Oct 2021 23:19:23 GMT

what happens next? how can we get it to INTEL if the submit button is broken, please?

Re: Intel driver updates

AlHill — Sat, 02 Oct 2021 23:23:01 GMT

The Intel support engineers will be looking at your SSU report and responding. Also, this is a weekend, so I would not expect to hear anything until Monday.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re: Intel driver updates

n_scott_pearson — Sun, 03 Oct 2021 00:17:07 GMT

I suggest that you contact the game developers. Your Intel GFX drivers are up to date.

...S

Re: Intel driver updates

RobinGrantham — Sun, 03 Oct 2021 12:07:18 GMT

Aww Thanks so much everyone )))