topic Re: Mirocast under Intel UHD Graphic in Graphics

Mirocast under Intel UHD Graphic

Shorty0811 — Sat, 09 Oct 2021 09:36:50 GMT

I am currently trying to connect my new notebook with Win11 to my TV.

After some searching I found out that this is probably not supported with my hardware, although it should be there. I am a little irritated right now.

Can someone help me further?

Hardware specifications:

System Model: VivoBook_ASUSLaptop X712EA_K712EA
BIOS: X712EA.304 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (4 CPUs), ~3.0GHz

Miracast: Available, with HDCP

Display Devices:

...

Driver File Version: 27.20.0100.9268 (English)
Driver Version: 27.20.100.9268
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Not Supported by Graphics driver

Re:Mirocast under Intel UHD Graphic

Alberto_R_Intel — Tue, 12 Oct 2021 00:58:02 GMT

Shorty0811, Thank you for posting in the Intel® Communities Support.

In order for us to provide the most accurate assistance on this topic, we just wanted to confirm a few details about your system:

Is this a new computer?

Was Miracast working fine before between this same computer and the TV?

What is the specific model of the TV?

Were you able to use Miracast on Widows* 11 before?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re: Mirocast under Intel UHD Graphic

Shorty0811 — Thu, 14 Oct 2021 15:35:00 GMT

Hello Albert,

the notebook is new and the latest Windows 11 version is installed.

The TV is a MEDION Ultra HD Smart TV 65" (163.8 cm) MEDION® LIFE® X16594

The problem exists at home.

Best regards,
Martin

Re:Mirocast under Intel UHD Graphic

Alberto_R_Intel — Fri, 15 Oct 2021 23:00:00 GMT

Hello Shorty0811, Thank you very much for providing that information and the SSU report.

In order to try to find a possible fix for this scenario, we will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician

Re:Mirocast under Intel UHD Graphic

Alberto_R_Intel — Tue, 19 Oct 2021 23:29:42 GMT

Hello Shorty0811, I just received an update on this matter.

After checking the case, we can confirm as per the article "Frequently Asked Questions about Intel® Graphics Drivers Support for Miracast*" that you will find below, that the Intel® UHD Graphics for 11th Gen Intel® Processors does not support Miracast:

https://www.intel.com/content/www/us/en/support/articles/000005492/graphics.html

Also, it is important to mention, that Intel® no longer provides support for Miracast*. However, we have information that this standard is natively supported in Windows® 10. So, what we suggest to do next will be to get in contact with Microsoft support directly to check on that and also to confirm if it is supported in Windows* 11:

https://support.microsoft.com/

Regards,

Albert R.

Intel Customer Support Technician

Re: Mirocast under Intel UHD Graphic

Shorty0811 — Wed, 20 Oct 2021 13:47:31 GMT

Thank's for your feedback! 🙂

Re:Mirocast under Intel UHD Graphic

Alberto_R_Intel — Wed, 20 Oct 2021 19:10:37 GMT

Shorty0811, Thank you very much for your response.

You are very welcome, any other inquiries, do not hesitate to contact us again.

Regards,

Albert R.

Intel Customer Support Technician