topic Re: Intel 15.33 update in Graphics

Intel 15.33 update

JimmyR — Sat, 30 Oct 2021 18:30:54 GMT

Intel update 15.33 will not successfully update after installation and restart. Any solutions for this?

Re: Intel 15.33 update

JimmyR — Sat, 30 Oct 2021 18:34:21 GMT

FYI

Operating System: Microsoft Windows 10 Pro(10.0.19042 Build 19042)
Physical Memory (Installed): 8 GB
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
System Type: x64-based PC
Total Installed Updates: 25 Updates - See Detailed View for more information
Display Adapter(s): Intel(R) HD Graphics 4000 10.18.10.5146
MS Idd Device 10.52.13.68
MS Idd Device 10.50.47.889
MS Idd Device 10.52.39.100
NVIDIA GeForce GT 640M LE 25.21.14.2531
System Manufacturer: Quanta
System Model: XV1
Network Adapter(s): Bluetooth Device (Personal Area Network) 10.0.19041.1
Qualcomm Atheros AR5BWB222 Wireless Network Adapter 3.0.2.201
Realtek PCIe GbE Family Controller 9.1.410.2015
TAP-Windows Adapter V9 9.0.0.21
Disk(s): Netac SSD 240GB 153.82 GB (available) 10.0.19041.789
ST1000LM024 HN-M101MBB 622.21 GB (available) 10.0.19041.789

Re: Intel 15.33 update

Stefan3D — Sat, 30 Oct 2021 20:49:57 GMT

Instead of the .exe package get .zip version from

https://www.intel.com/content/www/us/en/download/18606/29969/intel-graphics-driver-for-windows-15-33.html

unzip that package and start igxpin.exe

Re: Intel 15.33 update

JimmyR — Sun, 31 Oct 2021 18:06:09 GMT

TY for your reply but this did not solve the issue. The updater still prompts to install the 15.33.

Re:Intel 15.33 update

AndrewG_Intel — Mon, 01 Nov 2021 22:33:15 GMT

Hello @JimmyR

Thank you for posting on the Intel® communities.

We hope that the assistance provided by the community has been helpful.

Also, we would like to inform you that due to the Intel® HD Graphics 4000 has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.

Note: You might need to search for the proper Product Category and click on its "Show more" link if the product is not visible in the top rows.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Andrew G.

Intel Customer Support Technician