topic Re:Issues with GTAV(RageMP Client) in Graphics

Issues with GTAV(RageMP Client)

LeCapitan — Sun, 03 Oct 2021 15:33:12 GMT

Trying to play GTAV through RageMP which is a multiplayer third party client (legal), every time I attempt to launch the game, it crashes, the game will only launch when I disable the UHD 730 Driver in the device manager.

I can play Singleplayer just fine, only happens when I try to play using the 3rd party client.

Intel I5 11400

Asrock B560M Pro4

Windows 10 Pro (x64)

Graphics Driver: 30.0.100.9864

Re: Issues with GTAV(RageMP Client)

n_scott_pearson — Sun, 03 Oct 2021 17:41:07 GMT

Have you raised this issue with the game developers? You should do that as well.
...S

Re: Issues with GTAV(RageMP Client)

LeCapitan — Sun, 03 Oct 2021 23:45:03 GMT

Yes, I've contacted them, just waiting on a response, was hoping I could get some help here as well.

Re:Issues with GTAV(RageMP Client)

David_G_Intel — Thu, 07 Oct 2021 16:43:12 GMT

Hello LeCapitan

Thank you for posting on the Intel️® communities. Please share with us more information:

Does this happen with different drivers?
Which Windows build do you have?
Is the game up to date?
Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".

Regards,

David G

Intel Customer Support Technician

Re: Re:Issues with GTAV(RageMP Client)

LeCapitan — Thu, 07 Oct 2021 17:15:11 GMT

Hello,

1. Yes it happens with different drivers, tried rolling back to previous drivers.

2. Microsoft Windows 10 Pro, 10.0.19043 Build 19043.

3. Yes my game is up to date.

Thanks for the response.

Re:Issues with GTAV(RageMP Client)

David_G_Intel — Thu, 14 Oct 2021 22:40:38 GMT

Thank you for the information provided. We are still working on this request, the updates will be posted on the thread.

Regards,

David G

Intel Customer Support Technician

Re:Issues with GTAV(RageMP Client)

David_G_Intel — Wed, 20 Oct 2021 02:56:09 GMT

We are working to reproduce this error, we need you to do the following:

Update to the latest BIOS version 2.20. Contact the motherboard manufacturer for more information and steps.
Update to the latest graphics driver 30.0.100.9955
- https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

It will also help us if you can provide a video demonstration or a step by step guide to reproduce this and find a solution faster for you.

Regards,

David G

Intel Customer Support Technician

Re: Issues with GTAV(RageMP Client)

LeCapitan — Wed, 20 Oct 2021 14:18:14 GMT

Hello,

1. I've upgraded my BIOS to the latest version.

2. I've upgraded to the latest driver you linked.

Video link on how to reproduce the crash:

https://streamable.com/l8ynk6

Re:Issues with GTAV(RageMP Client)

David_G_Intel — Tue, 26 Oct 2021 20:47:30 GMT

Thank you for the information provided. We are working on reproducing this issue, the updates will be posted on the thread.

Regards,

David G

Intel Customer Support Technician

Re:Issues with GTAV(RageMP Client)

David_G_Intel — Thu, 04 Nov 2021 17:01:48 GMT

@LeCapitan after further investigation, this needs to be debugged first by the app developer. The game runs fine by itself and the issue only occurs with the add-on, please contact or keep working with RAGE Multiplayer's support/developer for a future fix. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

David G

Intel Customer Support Technician