topic Re: Re:Intel Driver and Support Assistant endless scan in Graphics

Intel Driver and Support Assistant endless scan

Anonymous — Fri, 05 Nov 2021 12:04:28 GMT

My intel driver and support assistant scan endlessly. I've already tried uninstalling and installing again and deleting the browser cache (I'm using the latest version of Microsoft Edge)

I'm using the latest version of the assistant and the latest version of Windows 11.

I don't use any external drive

I attach the files that you need

Re: Intel Driver and Support Assistant endless scan

daniele_s — Fri, 05 Nov 2021 12:11:36 GMT

I have the same problem on a Microsoft Surface Laptop 3 with Windows 11

Re: Intel Driver and Support Assistant endless scan

ThomasHo — Sat, 06 Nov 2021 06:48:37 GMT

I have same problem too!

Re: Intel Driver and Support Assistant endless scan

LeonWaksman — Sat, 06 Nov 2021 08:21:51 GMT

Try to run the IDSA in Chrome instead Edge.

Leon

Re:Intel Driver and Support Assistant endless scan

David_G_Intel — Thu, 11 Nov 2021 22:13:42 GMT

Hello

Intel released a new version of the Intel® DSA 21.6.39.7, please try this version and let us know if the issue persists.

https://www.intel.com/content/www/us/en/download/18002/intel-driver-support-assistant.html

Best regards,

David G.

Intel Customer Support Technician

Re: Re:Intel Driver and Support Assistant endless scan

daniele_s — Thu, 11 Nov 2021 22:41:13 GMT

Ok, thanks. It works now!

Re:Intel Driver and Support Assistant endless scan

David_G_Intel — Sat, 13 Nov 2021 00:32:01 GMT

We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G

Intel Customer Support Technician