topic Re: Intel HD Graphics 4400 - From Version 20.19 to 27.20 in Graphics

Intel HD Graphics 4400 - From Version 20.19 to 27.20

Erwias — Sat, 13 Nov 2021 16:19:11 GMT

Hello, I installed Cinema 4D (animation software) yesterday and after successful installation I started Cinema 4D and a small window appeared saying that my graphics driver is outdated (20.19) and I should install the new version (27.20).

I have a Intel(R) HD Graphics 4400 graphics card.

Re: Intel HD Graphics 4400 - From Version 20.19 to 27.20

n_scott_pearson — Sat, 13 Nov 2021 23:42:31 GMT

You have a 4th gen system. The latest systems are 11th gen. It should be no surprise to you that your system is outdated.

The graphics driver packages being recommended do not support your processor. You are already running the latest available (and likely last) graphics driver package that does support your processor. You can either ignore these warnings and attempt to continue or stop and upgrade to a system with a much (much!) newer graphics engine.

Sorry, reality bites.

...S

Re:Intel HD Graphics 4400 - From Version 20.19 to 27.20

JosueO_Intel — Mon, 15 Nov 2021 18:06:58 GMT

Hello Erwias,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel®️ Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Josue O.

Intel Customer Support Technician