topic Re:Intel HD graphics 4000 in Graphics

Intel HD graphics 4000

dan98584 — Wed, 01 Dec 2021 17:33:49 GMT

Intels update assistant is advising me this driver needs updating but it does not update. they have discontinued support.

present driver 10.18.10.5161 aug 6th, 2020

update would be 10.18.10.5161 Oct 22, 2021

this is an Asus laptop S500CA

Windows 10

Asus support is useless.

Should I just hide the update? I am having no problems with the display.

thx

Re: Intel HD graphics 4000

AlHill — Wed, 01 Dec 2021 18:43:45 GMT

Yes, hide the update.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re:Intel HD graphics 4000

JosueO_Intel — Thu, 02 Dec 2021 15:38:43 GMT

Hello dan98584,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel®️ Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Josue O.

Intel Customer Support Technician