topic Re: Font Rendering Problem on Signnow PDF in Graphics

Font Rendering Problem on Signnow PDF

advanced — Mon, 21 Feb 2022 05:20:29 GMT

I had a problem with missing font like incomplete letters in PDF on signnow.com when using Intel Driver 30.0.101.191 on my HP Elite Desk 800 G8 SFF PC, but when I rollback it back to driver version 27.20.100.9415. I Can't find this problem So I'd like to ask for advice on how to fix it ?

I use Windows 21H2 Build 19044.1526

Re: Font Rendering Problem on Signnow PDF

advanced — Tue, 22 Feb 2022 09:48:55 GMT

HOW TO FIX FOR THIS

Re:Font Rendering Problem on Signnow PDF

JosueO_Intel — Tue, 22 Feb 2022 19:29:33 GMT

Hello advanced,

Thank you for posting on the Intel®️ communities.

We are sorry for the delay in our response, please, in order to have a better understanding of the issue, please share with us the following information:

Have you tried using the driver provided by HP?
Does the issue only occurs on this software or are any other apps having issues?

Also, please download and install the Intel®️ System Support Utility (Intel®️ SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".

Click on "Next", save the report and attach it to your response.

Regards,

Josue O.

Intel Customer Support Technician

Re:Font Rendering Problem on Signnow PDF

JosueO_Intel — Fri, 25 Feb 2022 14:19:43 GMT

Hello advanced,

Were you able to check the previous post?

Let us know if you still need assistance.

Regards,

Josue O.

Intel Customer Support Technician

Re:Font Rendering Problem on Signnow PDF

JosueO_Intel — Wed, 02 Mar 2022 13:31:03 GMT

Hello advanced,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Josue O.

Intel Customer Support Technician