topic Re: Intel(R) UHD Graphics 100% using in Graphics

Intel(R) UHD Graphics 100% using

SerhiiChey — Fri, 27 May 2022 21:48:00 GMT

Hello

My laptop ASUS ZenBook Pro Duo UX582HS-H2902X

3840 x 2160 (Ultra HD 4K)
11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz 2.50 GHz
NVIDIA GeForce RTX 3080
32,0 ГБ
Windows 11 Pro
21H2
22000.708
Windows 1000.22000.708.0

I have already tried all possible drivers for intel UHD and the problem is that my UHD Graphics is loaded almost 100% when I tear off the browser and any page where there are some animations. The laptop is very hot and noisy.

This is a very expensive laptop for almost $5,000 and I can't just use the browser.

Please help me with this issue

Re: Intel(R) UHD Graphics 100% using

AlHill — Fri, 27 May 2022 21:50:08 GMT

Use BOTH the intel and nvidia drivers from asus. Use not other drivers. If the problem still exists, contact asus, as they tested your $5000 laptop with those drivers.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Intel(R) UHD Graphics 100% using

SerhiiChey — Fri, 27 May 2022 21:53:58 GMT

Thanks for the quick reply!
So I use their drivers. Asus support is very slow to respond(
Please tell me, should this processor handle a 4k display?

Re: Intel(R) UHD Graphics 100% using

AlHill — Fri, 27 May 2022 22:01:28 GMT

You need to use asus support, no matter how slow they are. Remember, they have tested with their drivers.

Yes, 4k is supported:

https://ark.intel.com/content/www/us/en/ark/products/213801/intel-core-i911900h-processor-24m-cache-up-to-4-80-ghz.html

But, who knows what asus has done with supporting both intel and nvidia graphics. Are you talking about an external 4k display? Again, asus has the answers you need.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Intel(R) UHD Graphics 100% using

SerhiiChey — Fri, 27 May 2022 22:09:16 GMT

I understand, I didn't expect everything to be so bad with Asus.

My laptop has two 4k displays and I'm talking about them.

I don't understand why an integrated video card can't handle and doesn't transfer tasks to a discrete video card.

I'm not a newcomer, I'm a programmer and I'm good at it, but it looks like a laptop with such characteristics can not cope with the browser (

Re: Intel(R) UHD Graphics 100% using

SerhiiChey — Fri, 27 May 2022 22:25:49 GMT

I would not write to you as if I had not tried 10-20 ways to solve this and re-read all the forums (

Re:Intel(R) UHD Graphics 100% using

Steven_Intel — Tue, 07 Jun 2022 17:45:44 GMT

Hello SerhiiChey

Were you able to contact Asus regarding this issue as recommended by Al?

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel(R) UHD Graphics 100% using

Steven_Intel — Fri, 10 Jun 2022 22:44:14 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.