topic Re:Intel Iris Xe graphics in Graphics

Intel Iris Xe graphics

Ayalandia — Fri, 22 Jul 2022 09:35:32 GMT

Hola, compre una placa de video Itel Iris Xe graphics, "Intel(R) Iris(R) Xe Graphics" y cuando intento instalar los drivers me queda la pantalla congelada y en negro. A alguien le sucede lo mismo?, tiene alguna solución?

Mi PC: Motherboard= ASUS PRIME H510M-E

CPU= Intel Core i5 10-400F

GPU= Intel(R) Iris(R) Xe Graphics 4gb

Re:Intel Iris Xe graphics

Jean_Intel — Fri, 22 Jul 2022 18:39:02 GMT

Hello Ayalandia,

Thank you for posting on the Intel️® communities.

Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

The Intel® Iris® discrete graphics card comes included in specific OEM systems but isn't available for purchase as a stand-alone card. The Iris Xe discrete add-in card is a focused product developed with two partners who worked with Intel to focus on delivering more compelling options for system integrators.

Best regards,

Jean O.

Intel Customer Support Technician

Re: Intel Iris Xe graphics

Ayalandia — Mon, 25 Jul 2022 10:31:35 GMT

Hi, sorry my english is not well, Ok so what driver do I need for this GPU

Thank you very much ❤️

Re:Intel Iris Xe graphics

Jean_Intel — Mon, 25 Jul 2022 15:35:46 GMT

Hello Ayalandia,

Thanks for your response.

I suggest contacting your motherboard manufacturer to check if the device is compatible with your system. Remember that this Intel® Iris® Xe is not sold at retail. It comes in specific (original equipment manufacturers) OEM systems and may not be compatible with your motherboard BIOS.

Best regards,

Jean O.

Intel Customer Support Technician

Re: Intel Iris Xe graphics

Ayalandia — Mon, 25 Jul 2022 22:19:29 GMT

Yes, I already asked it is only compatible with H510M-E which is my motherboard, B460 and B560 only with those motherboards is it compatible