topic Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI in Graphics

I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 22 Mar 2011 18:42:08 GMT

Hi,

Getting frustrated - help please. Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.

The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal system:

ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);

i7 2600K with Intel HD3000 on processor graphics

4 Gb RAM (2x 2Gb) DDR3 1333

HD - Crucial C300 128Gb SSD AHCPI.

Supposedly (?) I have the newest HW drivers

The culprit TV's are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Thu, 24 Mar 2011 10:39:11 GMT

Same problem here, I spend a whole weekend on this issue and thought I had a hardware problem. But then I downgraded the driver to the previous version and everything started to work flawlessly. I think there must be a bug in the latest version.

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Thu, 24 Mar 2011 14:51:36 GMT

Glad your problem was resolved with software. I had to replace the motherboard --tried downgrading the drivers, but it didn't help. Then, after yet another clean install I connected the TV before even installing the intel drivers, only with windows. That comlpetely messed up the system (i guess the issue had run its course) -- it wouldn't even post Bios anymore -- no matter what monitor I connected to it. So, new mobo, and it works like a charm. Now, of course I want a new TV;-)

I guessing there must have been an electrical problem with the mobo hdmi connector.

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Thu, 24 Mar 2011 15:41:04 GMT

@Leonardo

Where did you got the old driver version? Having the same issue, wanna give it a try...

Thanks!

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Thu, 24 Mar 2011 19:23:51 GMT

Just use the download center as usual and sort by date. Go down until you find version 15.21.10.2291.

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Thu, 24 Mar 2011 19:42:00 GMT

Ok! Found it!

Many, many thanks!

Gonna try it and post here the results!

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Fri, 25 Mar 2011 12:08:21 GMT

Everything worked great!

Thanks a lot!

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Sun, 27 Mar 2011 14:31:07 GMT

Same here with ICH5 i3 540, i think it´s a bug in thr new Driver. What i don´t understand is that Intel let the new Version online... thats a shame

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Mon, 28 Mar 2011 18:33:20 GMT

Same Exact thing. Newest driver bsod and if it does boot into the system, it flickers like crazy.

To Original Poster: after you replaced the motherboard does the latest drivers work fine???

If so I wonder if we have faulty Mobos...cus the newest driver should work right?I have a H67 board with i3-2100. Its my HTPC.

Dave

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Mon, 28 Mar 2011 18:41:13 GMT

Haven't had time to upgrade the drivers with the new motherborad yet. Been testing the system (running steady for several days now) with the drivers that came with the mobo CD (the Intel graphics driver is two rev. older than the current 2321 version, i believe).

Planing to start upgrading the drivers this weekend and will post updates.

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Mon, 28 Mar 2011 19:49:29 GMT

Same problem,

i7-2600, Intel DH67CL board, HDMI interface to display. No way to upgrade to the latest driver (crash), previous one OK.

(all other drivers up to date)

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Mon, 28 Mar 2011 22:32:38 GMT

well the latest driver i get blue screen of death

the second to newest screen flickers

only the one from drivers disk works

anyone talk to intel on this issue

ithought i was the only one

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 29 Mar 2011 13:16:35 GMT

Thanks for posting back when you get a chance to try newer drivers.

Even the old one, after the computer goes to sleep and wakes up I get flickering. If I restart its fine.

I am going to test to see maybe the MB is grounding. I just want to get this solved! So annoying.

Thanks for putting this post up- i HOPE INTEL READS THESE POSTS.

Dave

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 29 Mar 2011 15:24:19 GMT

FIXED: Grounding Issue.

After doing some research I found that if there is a shiny ring on top of your motherboard don't use a cardboard washer. Well this board did not have one on the top, but it was on the underside of the board.

I recommend mounting your motherboard on the pink anti-static foam for testing ONLY and see if that fixes your problem like it did for me.

Long story short: Adding a nylon or cardboard washer fixed my bsod with the newest driver. Everything works Perfect.

I hope this helps. Very weird how the old driver worked fine without the washer? Maybe new driver added voltage which in turn caused the problem.

Dave

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 29 Mar 2011 20:31:05 GMT

GRR....It does run with newest driver. But now when it comes out of S3 Sleep I get black flashes on the screen..I am returning this damn board. New one best work!,

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 29 Mar 2011 22:20:44 GMT

So is this a motherboard fault or a driver fault? I have this problem on 2 intel boards DH67GD and DH67CF. Rolling back to the drivers on the cd solves the problem. But I am unclear as to wjat is at fault for the blue screens. Driver or Board?

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Mon, 04 Apr 2011 17:56:37 GMT

I have the same issue under Windows 7 32bit, HDMI connection to AVR, and wondered whether the 64bit version would fix it. It seems not. How can Intel release such software? I have an DH67CL board which I got to avoid major problems but it seems the wrong choice. Has anybody seen any HDCP issues with their boards and HDMI to AVR connections? This problem prompted me to install the newest driver in the first place.

Thanks.

Klaus

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 05 Apr 2011 00:31:07 GMT

I also had an issue with the new 2321 drivers.

Win7 Pro 64bit Service Pack 1

DH67BL Board

i7 2600

HDMI output to Samsung 52" 1080P TV

I currently run 2291 - and if I upgrade to 2321 the installer crashes, the machine BSODs and then I can no longer boot windows. I cannot see what the BSOD error is because it reboots to quickly. I have to restore 2291 before I can use the machine again.

Definately sounds like a botched release of drivers...

My initial issue for trying new drivers was that I was getting green lines during DVBT broadcasts in Media Centre, and my screen "shakes" sometimes.

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

idata — Tue, 05 Apr 2011 04:17:30 GMT

(Sorry but I am Japanese so my English may be hard to understand.)

I got similar issue.

I clean installed Win7 64 bit and installed the newest driver.

After rebooting, I got BSOD.

I'm using DVI-D port. Not HDMI.

And I installed Windows to 3TB HDD with UEFI. (3TB partition)

This problem is not reproduced when I install Windows with MBR. (2TB partition)

Here is a question for all members who got this problem.

Is this problem reproduced by using DVI-D?

Are you using UEFI(GPT?) or MBR?

I want to know my problem is as same as yours.

I will try old driver later.

CPU i5 2500K

M/B ASROCK H67M-GE/HT

MEM 4G*2

HDD HGST 3TB

OS Windows7 64 bit

Re: I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

ROBERT_U_Intel — Fri, 08 Apr 2011 16:09:02 GMT

Thanks all for the information on this issue. We are currently investigating the issue and I will post updates as we find out more on the cause.