topic Re: Screen failure in Graphics https://community.intel.com/t5/Graphics/Screen-failure/m-p/1411464#M109453 <P>That looks like a hardware failure or a loose ribbon cable.&nbsp;&nbsp; Take it to a repair shop or send it back to lenovo.</P> <P>Also, you need to update W11.</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Mon, 29 Aug 2022 17:27:07 GMT AlHill 2022-08-29T17:27:07Z Screen failure https://community.intel.com/t5/Graphics/Screen-failure/m-p/1411152#M109437 <P>The internal screen or display of the PC does not show image, shows gray and black stripes, see photo and report attached. The external monitor connected via HDMI&nbsp; work very well. Please your help to correct this issue.</P> <P>Thank&nbsp;you very much in advance.</P> <P>Information:</P> <P><SPAN>LENOVO 81A6 with Microsoft Windows 11 Home Single Language (64 bits)</SPAN></P> <P>Gráficos (Graphics)<BR />Intel® UHD Graphics 600<BR />Detalles del dispositivo (Device Details)<BR />Compatibilidad con adaptador (Adapter Compatibility) Intel Corporation<BR />Procesador de video (Video Processor) Intel® UHD Graphics Family<BR />Resolución (Resolution) 1366 x 768<BR />Bits por píxel (Bits Per Pixel) 32<BR />Cantidad de colores (Number of Colors) 4294967296<BR />Frecuencia de actualización - Actual (Refresh Rate - Current) 59 Hz<BR />Frecuencia de actualización - Máxima (Refresh Rate - Maximum) 60 Hz<BR />Tasas de actualización - Mínima (Refresh Rate - Minimum) 59 Hz<BR />Proveedor (Provider) Intel Corporation<BR />Versión (Version) 30.0.101.1339<BR />Fecha (Date) 21/01/2022<BR />Tipo de adaptador DAC (Adapter DAC Type) Internal<BR />RAM del adaptador (Adapter RAM) 1,00 GB<BR />Disponibilidad (Availability) Se ejecuta a plena potencia (Running at full power)<BR />Estado (Status) Este dispositivo está funcionando correctamente. (This device is working properly.)<BR />Ubicación (Location) PCI bus 0, device 2, function 0<BR />ID de dispositivo (Device Id) PCI\VEN_8086&amp;DEV_3185&amp;SUBSYS_39FF17AA&amp;REV_03\3&amp;11583659&amp;1&amp;10</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DSC_0054- 2.JPG" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/32915iFD425105C56D52A0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="DSC_0054- 2.JPG" alt="DSC_0054- 2.JPG" /></span></P> Sun, 28 Aug 2022 00:16:40 GMT https://community.intel.com/t5/Graphics/Screen-failure/m-p/1411152#M109437 Jafraga56 2022-08-28T00:16:40Z Re: Screen failure https://community.intel.com/t5/Graphics/Screen-failure/m-p/1411464#M109453 <P>That looks like a hardware failure or a loose ribbon cable.&nbsp;&nbsp; Take it to a repair shop or send it back to lenovo.</P> <P>Also, you need to update W11.</P> <P>&nbsp;</P> <P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Mon, 29 Aug 2022 17:27:07 GMT https://community.intel.com/t5/Graphics/Screen-failure/m-p/1411464#M109453 AlHill 2022-08-29T17:27:07Z