https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1418447#M110133 <P>Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Steven G.</P><P>Intel Customer Support Technician.</P><BR /> Thu, 29 Sep 2022 20:46:17 GMT Steven_Intel 2022-09-29T20:46:17Z https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1415744#M109900 <P>Al intentar actualizar la gráfica Intel Hd graphics 620 descargando los archivos desde su página web me aparece un error en la instalación que adjunto a continuación.</P> <P>&nbsp;</P> <P>Espero poder recibir ayuda.</P> <P>&nbsp;</P> <P>Gracias.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="erorr intel.jpg" style="width: 981px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/33453i76B45696F3393BE0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="erorr intel.jpg" alt="erorr intel.jpg" /></span></P> Mon, 19 Sep 2022 21:28:26 GMT https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1415744#M109900 Gusgustavo 2022-09-19T21:28:26Z https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1416278#M109949 <P>Hello Gusgustavo,</P><P><BR /></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.&nbsp;</P><P><BR /></P><P>This installation error means that you need to download the latest graphics driver provided by the device manufacturer, which can be downloaded on their website.&nbsp;</P><P><BR /></P><P>I can help you find the correct driver for you. In order to do so, please download the Intel® SSU <A href="https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-" target="_blank">https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-</A>&nbsp;</P><P><BR /></P><P>Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save".&nbsp;Please attach the file to your reply.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Steven G.</P><P>Intel Customer Support Technician.</P><BR /> Wed, 21 Sep 2022 16:24:36 GMT https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1416278#M109949 Steven_Intel 2022-09-21T16:24:36Z https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1417447#M110049 <P>Were you able to check the previous post?</P><P><BR /></P><P>Let us know if you still need assistance.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Steven G.</P><P>Intel Customer Support Technician.</P><BR /> Mon, 26 Sep 2022 22:28:57 GMT https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1417447#M110049 Steven_Intel 2022-09-26T22:28:57Z https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1418447#M110133 <P>Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Steven G.</P><P>Intel Customer Support Technician.</P><BR /> Thu, 29 Sep 2022 20:46:17 GMT https://community.intel.com/t5/Graphics/Error-al-intentar-actualizar-Intel-HD-Graphics-620/m-p/1418447#M110133 Steven_Intel 2022-09-29T20:46:17Z