topic Re: Windows DCH drivers in Graphics

Windows DCH drivers

AlCooke — Tue, 27 Sep 2022 21:00:20 GMT

Hello

I am frequently asked to installed the Windows DCH Drivers and Windows 10 and Windows 11 WiFi Drivers for Intel Wireless Adapters. I download and install successfully and all works fine. To complete the installation I need to perform a restart and this appears successful too. The problem arises when i turn off my device. After any reboot following the installation reboot (despite no other updates being performed) i am prompted to install the same two updates.

If i ignore the update request I get a message in the Football Manager application (game) that says i dont have the latest graphic drivers. Following the update the game doesn't flag that i have incorrect graphic divers suggesting the update has been successful.

A list of my PC spec and Drivers below. It appears as during a reboot there is a rollback in the version of the drivers. Attached is the output of the SSU scan

BIOS

Version

P07RGJ.068.220524.HC

Date

5/24/2022

MOTHERBOARD

Manufacturer

SAMSUNG ELECTRONICS CO., LTD.

Model

NP730QED-KB2UK

Version

SGLB174A0Q-C01-G002-S0001+10.0.22000

OPERATING SYSTEM

Edition

Microsoft Windows 11 Home (64-bit)

Version (Build)

21H2 (10.0.22000)

PROCESSOR

12th Gen Intel® Core™ i7-1255U

GRAPHICS

Intel® Iris® Xe Graphics

AUDIO

Intel® Smart Sound Technology for Digital Microphones

Realtek High Definition Audio

Intel® Smart Sound Technology for Bluetooth® Audio

NETWORKING AND I/O

Intel® Wi-Fi 6E AX211 160MHz

Bluetooth Device (Personal Area Network)

TAP-Windows Adapter V9

Intel® Wireless Bluetooth®

MEMORY

16 GB

STORAGE

SAMSUNG MZVLQ512HBLU-00B

Thanks in advance for your help

Re: Windows DCH drivers

Michael737 — Wed, 28 Sep 2022 15:18:40 GMT

I get the same alert that a new driver (same as the old) is ready for download and installation. Even after a re-boot. Two days later it tells me I have the same update to download and install.

Brand new Lenovo T16 I've had for two weeks with Iris Graphics enabled in dual channel mode.

Getting tired of this Intel.

Re: Windows DCH drivers

n_scott_pearson — Wed, 28 Sep 2022 15:44:20 GMT

If IDSA is offering you an update that yoou have already installed, you can hide this update and it will not be presented to you again (unless you choose to have this hide operation terminate after a specific period of time).

...S

Re: Windows DCH drivers

Michael737 — Wed, 28 Sep 2022 15:52:37 GMT

Thanks Scott. I have hidden that update and did verify it is the same update that has been offered before. I also checked to see that it installed correctly, and Intel says all drivers are up to date now.

Re: Windows DCH drivers

AlCooke — Sat, 01 Oct 2022 07:19:16 GMT

Thanks Scott - the problem isn't the prompt. The problem is the driver i install disappears and applications are informing me i don't have the latest drivers and the applications may not work correctly.

When I install the drivers this warning goes. For some reason though the driver update is wiped upon a shutdown and restart of my device

Re: Windows DCH drivers

n_scott_pearson — Mon, 03 Oct 2022 16:47:20 GMT

Yea, what's happening is that, the minute you reboot, Windows Update is overinstalling the version(s) that you installed with older version(s) of theis/these drivers. This is a longstanding issue for Intel and I do not understand why it continues to occur.

Anyway, what you can do about this is use the Windows Update Show-Hide tool to hide this (older) driver update. If you cannot find the tool on the Microsoft site, check out this article (which I know has a download link): https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html.

@AlHill: please provide link to your tutorial for addressing this problem (I couldn't find it)

Hope this helps,

...S

Re: Windows DCH drivers

AlHill — Mon, 03 Oct 2022 17:33:51 GMT

Link to the tutorial: https://social.technet.microsoft.com/wiki/contents/articles/53184.show-or-hide-updates-utility-fixing-automatic-installation-of-a-problematic-update-in-windows-10-version-1903.aspx

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Windows DCH drivers

AlHill — Mon, 15 May 2023 09:58:29 GMT

Actually, IDSA is the "Intel® Driver & Support Assistant".

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Windows DCH drivers

n_scott_pearson — Mon, 15 May 2023 17:50:33 GMT

LOL! Yes, no intelligence implied (in any way). ;^)

...S

topic Re: Windows DCH drivers in Graphics

Windows DCH drivers

SAMSUNG ELECTRONICS CO., LTD. 730QED

Devices and Drivers

12th Gen Intel® Core™ i7-1255U

Intel® Iris® Xe Graphics

Intel® Smart Sound Technology for Digital Microphones

Realtek High Definition Audio

Intel® Smart Sound Technology for Bluetooth® Audio

Intel® Wi-Fi 6E AX211 160MHz

Bluetooth Device (Personal Area Network)

TAP-Windows Adapter V9

Intel® Wireless Bluetooth®

16 GB

SAMSUNG MZVLQ512HBLU-00B

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