topic Re:GPU slowing down since recent update in Graphics

GPU slowing down since recent update

yayiberto — Fri, 30 Sep 2022 01:29:43 GMT

I just updated my windows and now my GPU is slowing down at random times while gaming, even though it didn't do so before updating windows. I tried re-installing the gpu driver, but to no avail. I'm still experiencing these random lag spikes as I type. I also can't access my hotbar, for some reason.

Re: GPU slowing down since recent update

AlHill — Fri, 30 Sep 2022 03:19:42 GMT

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: GPU slowing down since recent update

yayiberto — Fri, 30 Sep 2022 12:00:18 GMT

I send what you ask for

TY.

Re:GPU slowing down since recent update

DeividA_Intel — Fri, 30 Sep 2022 20:29:08 GMT

Hello yayiberto,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Iris® Plus Graphics.

In order to better assist you, please provide the following:

1. Is this issue present with the drivers from Lenovo?

2. Did you perform a clean installation of the Intel drivers?

3. Is this issue present with all your games or with a specific game? Can provide some examples?

4. Have you reported this issue to Lenovo?

Regards,

Deivid A.

Intel Customer Support Technician

Re:GPU slowing down since recent update

DeividA_Intel — Tue, 04 Oct 2022 16:01:09 GMT

Hello yayiberto,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Deivid A.

Intel Customer Support Technician

Re:GPU slowing down since recent update

DeividA_Intel — Thu, 06 Oct 2022 15:54:52 GMT

Hello yayiberto,

I was checking your thread and see that we have not heard back from you.

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.

Regards,

Deivid A.

Intel Customer Support Technician