topic Re: Intel(R) Pcie controller x16-1901 code 10 in Graphics

Intel(R) Pcie controller x16-1901 code 10

Sokolowsky — Mon, 28 Nov 2022 19:44:30 GMT

Hello,

I have a problem with Intel(R) Pcie controller x16-1901 and my laptop do not see my secondary graphic NVIDIA GeForce GTX 1650. I update BIOS and change win 11 to win 10 and still not working.

HP Pavilion Gaming 15-dk0020nw - my laptop

Please help me with that problem.

Re: Intel(R) Pcie controller x16-1901 code 10

Stefan3D — Mon, 28 Nov 2022 20:14:06 GMT

Reinstall the chipset driver

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-15-dk0000-laptop-pc/26122224/model/29906038/swItemId/ob-265184-1

Re: Intel(R) Pcie controller x16-1901 code 10

Sokolowsky — Mon, 28 Nov 2022 21:18:54 GMT

Still the same problem 😕

Re:Intel(R) Pcie controller x16-1901 code 10

Jean_Intel — Tue, 29 Nov 2022 18:00:48 GMT

Hello Sokolowsky,

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with your system.

However, as you mentioned that the issue is that the discrete graphics card (NVIDIA GeForce GTX 1650) is not being recognized. I would like to recommend you contact HP for further support, as the issue is affecting a non-Intel product.

Best regards,

Jean O.

Intel Customer Support Technician