topic Re:My Arc gpu doesn't have the option to record with AV1 codec in Graphics https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1444147#M112638 <P><SPAN style="font-size: 13px;">Hello OutBack,&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">We are glad to hear that you were able to find a solution to this issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">if it is ok with you We close the issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">If you need any additional information, please submit a new question as this thread will no longer be monitored.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Best regards,&nbsp;&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Robert Q.&nbsp;</SPAN></P><P><SPAN style="font-size: 13px;">Intel Customer Support Technician</SPAN></P><BR /> Thu, 05 Jan 2023 13:50:22 GMT Robert_Q_Intel 2023-01-05T13:50:22Z My Arc gpu doesn't have the option to record with AV1 codec https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443065#M112531 <P>Please help me I really want to record but I want AV1 which is the main reason I upgraded to a Arc a770 but I can't find the AV1 option any where it's not in OBS and Intel Arc control.</P> <P>Any help will be appreciated</P> Sun, 01 Jan 2023 06:05:01 GMT https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443065#M112531 OutBack 2023-01-01T06:05:01Z Re:My Arc gpu doesn't have the option to record with AV1 codec https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443791#M112600 <P><SPAN style="font-size: 13px;">Hello OutBack,&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Thank you for posting in the Intel® Arc™ Community</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">We understand the issue that you are experiencing, we will try our best to provide you with a solution for this issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">to start please help us gather the following information:</SPAN></P><P><BR /></P><UL><LI><SPAN style="font-size: 13px;">Please take screen captures of the options that you have in OBS, and share them with us</SPAN></LI></UL><P><BR /></P><UL><LI><SPAN style="font-size: 13px;">What is the OBS version that you are using at the moment?</SPAN></LI></UL><P><BR /></P><UL><LI><SPAN style="font-size: 13px;">Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything"</SPAN></LI></UL><P><SPAN style="font-size: 13px;">and save the resulting .txt file you can attach it to your reply. Link for Intel® System Support Utility for Windows*</SPAN></P><P><SPAN style="font-size: 13px;"><A href="https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html" target="_blank">https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html</A></SPAN></P><P><BR /></P><P><BR /></P><P><SPAN style="font-size: 13px;">This report will allow us to review the information about the device carefully to determine what could be a suitable recommendation for this issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Best regards,&nbsp;&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Robert Q.&nbsp;</SPAN></P><P><SPAN style="font-size: 13px;">Intel Customer Support Technician</SPAN></P><BR /> Wed, 04 Jan 2023 11:27:28 GMT https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443791#M112600 Robert_Q_Intel 2023-01-04T11:27:28Z Re: Re:My Arc gpu doesn't have the option to record with AV1 codec https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443797#M112602 <P>I fixed it yesterday I just had to disable my iGPU which was annoying because I spent extra money on it but it's what ever</P> Wed, 04 Jan 2023 12:16:12 GMT https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1443797#M112602 OutBack 2023-01-04T12:16:12Z Re:My Arc gpu doesn't have the option to record with AV1 codec https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1444147#M112638 <P><SPAN style="font-size: 13px;">Hello OutBack,&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">We are glad to hear that you were able to find a solution to this issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">if it is ok with you We close the issue.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">If you need any additional information, please submit a new question as this thread will no longer be monitored.</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Best regards,&nbsp;&nbsp;</SPAN></P><P><BR /></P><P><SPAN style="font-size: 13px;">Robert Q.&nbsp;</SPAN></P><P><SPAN style="font-size: 13px;">Intel Customer Support Technician</SPAN></P><BR /> Thu, 05 Jan 2023 13:50:22 GMT https://community.intel.com/t5/Graphics/My-Arc-gpu-doesn-t-have-the-option-to-record-with-AV1-codec/m-p/1444147#M112638 Robert_Q_Intel 2023-01-05T13:50:22Z