topic Re:Intel(R) Iris(R) Xe Graphics - Rebooting every day in Graphics

Intel(R) Iris(R) Xe Graphics - Rebooting every day

thiagoak — Sat, 21 Jan 2023 14:34:28 GMT

Hi, how are you?

My PC is rebooting everyday due Intel(R) Iris(R) Xe Graphics.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffb88aa336e010, 0xfffff8077bac7820, 0xffffffffc0000001, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\012123-11375-01.dmp. Report Id: 5c877f5d-94cc-48df-8786-51ade2ca4600.

What I already have done:

- reinstalled MS Windows 11 2 times;

- installed MS driver;

- installed Intel driver;

- installed Intel driver.

Please lookon the dump attached.

Cheers,

Re: Intel(R) Iris(R) Xe Graphics - Rebooting every day

thiagoak — Sat, 21 Jan 2023 15:11:30 GMT

Hi,

Adding Intel System Support Utility output.

Cheers,

TAK

Re: Intel(R) Iris(R) Xe Graphics - Rebooting every day

thiagoak — Sat, 21 Jan 2023 15:24:40 GMT

Hi,

Adding NirSoft output.

Cheers,

TAK

Re: Intel(R) Iris(R) Xe Graphics - Rebooting every day

thiagoak — Sun, 22 Jan 2023 19:08:48 GMT

Hi,

Adding the full memory dump: MEMORY.zip

Cheers,

Thiago.

Re:Intel(R) Iris(R) Xe Graphics - Rebooting every day

Jean_Intel — Mon, 23 Jan 2023 22:26:11 GMT

Hello thiagoak

Thank you for posting on the Intel️® communities.

We understand you have opened an live support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel.

Thanks for your understanding.

Best regards

Jean O.

Intel Customer Support Technician