topic Re: I recently bought a dell inspiron 15 5000 series laptop and when I turned on my webcam it was green? in Graphics

I recently bought a dell inspiron 15 5000 series laptop and when I turned on my webcam it was green?

AQian — Wed, 24 Aug 2016 03:03:20 GMT

It looked sort of infrared like. Anyone know what the cause of this was? The webcam was intel realsense.

idata — Thu, 25 Aug 2016 21:44:07 GMT

Hi 18qiana,

I suggest you this workaround.

-Uninstall Intel RealSense™ Depth Camera Manager from Programs and Features in Control Panel

If the problem continues, let me know which program you are using and tell me if you tested the camera with any other program.

Regards,

Mike C

idata — Wed, 07 Sep 2016 17:24:52 GMT

Hi 18qiana,

I am following up on your case. Let me know if I can help you with anything else.

Mike C