topic arc a380/a750 qsv enc sys paged pool memory leak in Graphics

arc a380/a750 qsv enc sys paged pool memory leak

focus — Wed, 15 Mar 2023 07:57:00 GMT

I don't know why i cannot reply，so I have to post a new question to reply my last question.

In attachment file，I provide a video showing the step-by-step for my issue，and some test tools. there is a readme.txt file in attachment to explain usage of all files.

Re: arc a380/a750 qsv enc sys paged pool memory leak

Jean_Intel — Thu, 16 Mar 2023 16:37:43 GMT

Hello focus,

We understand that you were unable to respond to your original thread.

Checking your system reports, we noticed that the graphics driver version installed on your system is 31.0.101.4032. There is a newer driver version for your Intel Arc graphics cards. Perform a clean driver installation, updating your graphics driver to version 31.0.101.4146.

Also, your Operating System Build is version 10.0.19044. The latest version available is .19045. Please, install all the necessary Windows updates on your system.

Best regards,

Jean O.

Intel Customer Support Technician

Re: arc a380/a750 qsv enc sys paged pool memory leak

Safa — Mon, 10 Apr 2023 23:47:12 GMT

Hi,

I have the same issue here. When I use ffmpeg libraries for encoding with qsv (hevc_qsv ...) I see leak in memory. The "Paged pool" increases. It doesn't go back when I stop/close the application.

Cheers