topic Re: HD Graphics 460 in Graphics

HD Graphics 460

Leighton — Fri, 28 Apr 2023 14:30:15 GMT

When I open lightroom I get a pop up message advising me to update to driver version 100.8475 or later. The driver installed is version 20.19.15.5171. When I check on the intel site, it says my graphics driver is up to date, although the instalation date for it is in 2020. Please can someone advise?

Re: HD Graphics 460

AlHill — Fri, 28 Apr 2023 14:34:02 GMT

Yes, get newer hardware. You are trying to run the latest software on old, discontinued graphics.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: HD Graphics 460

n_scott_pearson — Fri, 28 Apr 2023 23:29:04 GMT

You are already running on the last driver release that supported your processor's Intel HD Graphics 4600 engine. If this driver is not sufficient for the software that you need to run, your only recourse is to upgrade to a much newer processor. As Al indicated, the newer driver packages simply do not support these older, discontinued processors.

Sorry, reality bites,

...S

Re:HD Graphics 460

Carlos_L_Intel — Mon, 01 May 2023 19:54:29 GMT

Hello @Leighton,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge, and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel®️ Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Carlos L.

Intel Customer Support Technician.