topic Re:new driver update bricks my computer in Graphics

new driver update bricks my computer

wave5 — Fri, 26 May 2023 00:51:33 GMT

After forgetting to update my drivers on my Arc 750, I decided to grab the newest driver and immediately ran into problems of freezing my screen, but my mouse could still move. I had to revert to an old driver using safe mode. I have seen elsewhere on the forum that enabling resizable Bar fixes it but my motherboard( Intel(R) Xeon(R) CPU E5-1620 v3, 3.50GHz) doesn't support it. Does anyone know how to get this new driver update to work without enabling resizable bar? Thank you.

Re:new driver update bricks my computer

Jocelyn_Intel — Mon, 29 May 2023 17:20:00 GMT

Hello, @wave5

Thank you for posting on the Intel® communities.

We are sorry for the inconvenience with the latest driver, this issue has been reported already (Bud ID 18029726035) and the current workaround is to roll back to driver version 31.0.101.4225. Have you tried this workaround?

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:new driver update bricks my computer

Jocelyn_Intel — Wed, 31 May 2023 20:55:13 GMT

Hello, @wave5

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:new driver update bricks my computer

Jocelyn_Intel — Fri, 02 Jun 2023 20:00:58 GMT

Hello, @wave5

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:new driver update bricks my computer

Jocelyn_Intel — Mon, 05 Jun 2023 13:57:55 GMT

Hello, @wave5

We hope you are great and this post gets to you.

We recommend you to try the latest graphics beta driver 31.0.101.4382 recently released, which contains a fix for this issue.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:new driver update bricks my computer

Jocelyn_Intel — Thu, 08 Jun 2023 21:00:56 GMT

Hello, @wave5

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:new driver update bricks my computer

Jocelyn_Intel — Mon, 12 Jun 2023 20:18:03 GMT

Hello, @wave5

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re: Re:new driver update bricks my computer

HoQuangNgoc — Tue, 13 Jun 2023 05:05:43 GMT

Hi team,

as you said this driver may fix this issue, for both Windows 10 and 11?