topic Re:Custom resolution option is not showing up in Graphics

Custom resolution option is not showing up

add1516 — Wed, 21 Jun 2023 13:39:07 GMT

I just reset my laptop and when I was thinking of adding custom resolution for my games. The option in Intel graphics command centre which was there before resetting was not there.
I reinstalled Intel driver many times and even reset my laptop again. I'm not able to find anything of help on internet so Help me pls 😭

I'm using Asus Rog strix g531gt laptop with i7 9750h processor and GTX 1650

Re: Custom resolution option is not showing up

jordan5 — Wed, 21 Jun 2023 18:15:51 GMT

literally having the exact problem. i unplugged mine and it reset and it cant even play games now.

Re:Custom resolution option is not showing up

Jean_Intel — Thu, 22 Jun 2023 17:26:52 GMT

Hello add1516,

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

Gaming-related features have been moved from Intel® Graphics Command Center to our newest gamer-focused user interface, Intel® Arc™ Control. The Capture feature and some game-related features may still be available in the Intel Graphics Command Center BETA. You can download the BETA from the Microsoft Store.

Best regards,

Jean O.

Intel Customer Support Technician

Re:Custom resolution option is not showing up

Jean_Intel — Wed, 28 Jun 2023 14:23:46 GMT

Hello add1516,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O.

Intel Customer Support Technician.