topic Re:Intel® Graphics - Windows® 10 DCH Drivers (Archived) in Graphics

Intel® Graphics - Windows® 10 DCH Drivers (Archived)

nayla — Wed, 12 Jul 2023 20:57:33 GMT

The Intel® Graphics - Windows® 10 DCH Drivers (Archived) update keeps saying installation failed I've done it several time and don't know what else to do any recommendations.

Re: Intel® Graphics - Windows® 10 DCH Drivers (Archived)

AlHill — Wed, 12 Jul 2023 22:21:35 GMT

No real information provided.

What version of W10?

What archived driver?

What processor model number?

What is the failure notice?

Provide some real information and maybe you can be helped.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re:Intel® Graphics - Windows® 10 DCH Drivers (Archived)

Andres_Intel — Thu, 13 Jul 2023 15:56:25 GMT

Hello nayla,

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having graphics driver installation issues, I will be happy to help you.

To have a better understanding of the situation, please answer the following questions:

Are you installing the driver manually or with the Intel® Driver & Support Assistant?
If possible, take a video of the issue.
Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,

Andres P.

Intel Customer Support Technician

Re:Intel® Graphics - Windows® 10 DCH Drivers (Archived)

Andres_Intel — Tue, 18 Jul 2023 18:32:46 GMT

Hello nayla,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:Intel® Graphics - Windows® 10 DCH Drivers (Archived)

Andres_Intel — Fri, 21 Jul 2023 17:48:14 GMT

Hello nayla,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician