topic Re: driver old in Graphics

driver old

ninowebs — Sat, 22 Jul 2023 15:00:56 GMT

Dettagli del dispositivoCompatibilità adattatoreProcessore video

Scheda grafica Intel® HD (Core i3)

ho un vecchio driver

ProviderVersionDate

26/11/2012

version 8.15.10.2900

il mio grande problema

Re: driver old

AlHill — Sat, 22 Jul 2023 15:04:04 GMT

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: driver old

ninowebs — Sat, 22 Jul 2023 15:39:31 GMT

thi my file

Re: driver old

AlHill — Sat, 22 Jul 2023 15:45:02 GMT

You have multiple problems.

First, you have a 1st gen processor. There is no Windows 10 or Windows 11 driver from Intel. All you have is the Microsoft generic driver which lacks features and performance.

Second, your processor is not supported by Windows 10 or Windows 11. Why are you even running Windows 11?

It is time for you to replace your hardware with a new or newer system, that is supported.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: driver old

ninowebs — Sat, 22 Jul 2023 16:07:28 GMT

thanks for the support, I can't change hardware now, what do you recommend? I tried to put windows 10 but the problem is not solved

one more thing., but wouldn't it be enough to buy a video card then?

Re: driver old

AlHill — Sat, 22 Jul 2023 16:17:21 GMT

Getting a video card is just throwing away your money. Your processor is not supported by W10 or W11.

Now, if you have an available PCIe x16 slot, and can find an older nvidia card, yes, you can probably limp along. I say nvidia because you have a better chance of success than with an AMD card.

You wil find that trying to keep old hardware operational will cost more than replacing the hardware.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: driver old

ninowebs — Sat, 22 Jul 2023 16:25:38 GMT

this is the result of buying used PCs....ok, excuse my ignorance, but what expense should I face? can i just replace the processor? I should I replace something else?

Re: driver old

AlHill — Sat, 22 Jul 2023 17:05:12 GMT

No, replacing the processor will do you no good.

Look on that auction site for nvidia cards, like a GT 1030 or GTX 1060 for the best price.

Remember, you are purchasing old, used equipment.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re:driver old

Jean_Intel — Mon, 24 Jul 2023 19:27:52 GMT

Hello ninowebs,

Thank you for posting on the Intel️® communities.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website, website helpful to address your request.

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Jean O.

Intel Customer Support Technician

Re: Re:driver old

ninowebs — Mon, 24 Jul 2023 19:30:43 GMT

ok, I understand well, thank you all, thank you very much.