topic Re:how can i solve this problem in Graphics

how can i solve this problem

hamza42 — Thu, 27 Jul 2023 15:45:51 GMT

It gives such an error while checking for driver updates, how can I fix it?

Re:how can i solve this problem

Alberto_R_Intel — Fri, 28 Jul 2023 20:34:48 GMT

hamza4, Thank you for posting in the Intel® Communities Support.

We are sorry to hear about this issue and we will be more than glad to assist you with this matter.

In reference to this scenario, in the link below, you will find some troubleshooting steps to try in order to attempt to fix the issue with the Intel® Driver Support Assistant:

https://www.intel.com/content/www/us/en/support/articles/000026895/software/software-applications.html

If by any chance the issue remains after trying those suggestions, then please provide the information requested in the following link:

https://www.intel.com/content/www/us/en/support/articles/000056654/software/software-applications.html

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re: how can i solve this problem

Alberto_R_Intel — Thu, 03 Aug 2023 21:19:25 GMT

Hello hamza4, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:how can i solve this problem

Andres_Intel — Tue, 08 Aug 2023 17:15:32 GMT

Hello hamza42,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician