topic Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel in Graphics

Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

idata — Sat, 01 Dec 2012 02:28:58 GMT

I'm trying to access the "Advanced Mode" in the Intel Graphics and Media Control Panel but I am getting an error:

"GfxUI has stopped working"

I can get into Basic and Wizard modes just fine.

I am using Windows 8 Pro 64-bit (full RTM) with a 1st gen Core i3 with Intel HD Graphics. I have the latest driver installed from Windows Update. Any advice on this issue would be greatly appreciated.

Here is a dump from the control panel's system information tab:

Intel® HD Graphics (Core i3)

Report Date: 11/30/2012

Report Time[hr:mm:ss]: 18:21:23

Driver Version: 8.15.10.2858

Operating System: (6.2.9200)

Default Language: English (United States)

DirectX* Version: 10.1

Physical Memory: 5940 MB

Minimum Graphics Memory: 32 MB

Maximum Graphics Memory: 1696 MB

Graphics Memory in Use: 90 MB

Processor: Intel64 Family 6 Model 37 Stepping 5

Processor Speed: 2527 MHz

Vendor ID: 8086

Device ID: 0046

Device Revision: 18

* Accelerator Information *

Accelerator in Use: Intel(R) HD Graphics

Video BIOS: 2026.1

Current Graphics Mode: 1366 by 768

* Devices Connected to the Graphics Accelerator *

Active Digital Televisions: 1

Active Notebook Displays: 1

* Digital Television *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: Not Available

Vertical: Not Available

Monitor Supported Modes:

720 by 480 (60 Hz)

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 19 C9 00 00 00 00 00 00

00 15 01 03 80 00 00 78 0A 2F CD A3 54 45 97 24

11 46 47 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C

45 00 10 09 00 00 00 1E 8C 0A D0 8A 20 E0 2D 10

10 3E 96 00 10 09 00 00 00 18 00 00 00 FC 00 4C

43 44 20 54 56 0A 20 20 20 20 20 20 00 00 00 FD

00 17 3F 0F 45 0F 00 0A 20 20 20 20 20 20 01 58

02 03 20 70 4A 10 03 20 22 04 02 05 06 07 01 26

09 07 07 15 07 50 83 01 00 00 65 03 0C 00 10 00

01 1D 80 3E 73 38 2D 40 7E 2C 45 80 10 09 00 00

00 1E 01 1D 80 18 71 38 2D 40 58 2C 45 00 10 09

00 00 00 1E 01 1D 00 72 51 D0 1E 20 6E 28 55 00

10 09 00 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E

96 00 04 03 00 00 00 18 01 1D 80 18 71 1C 16 20

58 2C 25 00 10 09 00 00 00 9E 00 00 00 00 00 82

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 12.20 inches

Vertical: 07.09 inches

Monitor Supported Modes:

1366 by 768 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 25 CC 14 00 00 00 00 00

00 14 01 03 80 1F 12 78 0A 87 F5 94 57 4F 8C 27

27 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 BC 1B 56 84 50 00 16 30 30 20

14 00 35 AE 10 00 00 18 BC 1B 56 84 50 00 16 30

30 20 14 00 35 AE 10 00 00 00 00 00 00 FE 00 48

52 31 56 54 80 31 34 30 47 57 30 31 00 00 00 00

00 00 00 00 00 00 00 00 00 01 01 0A 20 20 00 4B

* Other names and brands are the property of their respective owners. *

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Tue, 04 Dec 2012 17:47:45 GMT

Hi Jesse,

I've been unsuccessful in reproducing this issue on either Win8* 32 or 64 bit. My suggestion to you is to completely uninstall the graphics drivers you're currently using, deleting the saved version of the file if possible - and then re-installing them via Windows Update.

Let me know how it goes.

Thanks,

-Nic

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

idata — Tue, 04 Dec 2012 18:02:41 GMT

Hello and thanks for your help Nic.

I have already uninstalled the drivers and reinstalled through Windows Update. I'm not sure what saved file version you are talking about. Where is it?

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Tue, 04 Dec 2012 18:52:37 GMT

If it didn't prompt you for deleting old driver files when you updated your driver, then that shouldn't be a problem.

Can you provide me a copy of your dxdiag so that I can better try to replicate your system? (Start -> Run -> dxdiag -> Save All information). Just copy & paste the info here and I'll take a look.

Thanks,

-Nic

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

idata — Tue, 04 Dec 2012 18:57:46 GMT

DxDiag.txt

------------------

System Information

------------------

Time of this report: 12/4/2012, 10:55:04

Machine name: NEPTUNE

Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N4010

BIOS: Ver 1.00 BIOS A11 PARTTBL

Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz

Memory: 6144MB RAM

Available OS Memory: 5940MB RAM

Page File: 6410MB used, 1470MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: RDPUDD Chained DD

Manufacturer:

Chip type:

DAC type:

Device Type: n/a

Device Key: Enum\ROOT\BASICRENDER

Display Memory: n/a

Dedicated Memory: n/a

Shared Memory: n/a

Current Mode: 1366 x 768 (32 bit) (32Hz)

Driver Name:

Driver File Version: ()

Driver Version:

DDI Version: 9Ex

Feature Levels:

Driver Model:

Graphics Preemption:

Compute Preemption:

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B78E66-4306-11CF-B278-5C24B8C2C535}

Vendor ID: 0x8086

Device ID: 0x0046

SubSys ID: 0x04561028

Revision ID: 0x0018

Driver Strong Name:

Rank Of Driver:

Video Accel:

DXVA2 Modes:

Deinterlace Caps: n/a

D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Not Available

D3D Status: Enabled

AGP Status: Not Available

Card name: RDPUDD Chained DD

Manufacturer:

Chip type:

DAC type:

Device Type: n/a

Device Key: Enum\ROOT\BASICRENDER

Display Memory: n/a

Dedicated Memory: n/a

Shared Memory: n/a

Current Mode: 1920 x 1080 (32 bit) (32Hz)

Driver Name:

Driver File Version: ()

Driver Version:

DDI Version: 9Ex

Feature Levels:

Driver Model:

Graphics Preemption:

Compute Preemption:

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B78E66-4306-11CF-B278-5C24B8C2C535}

Vendor ID: 0x8086

Device ID: 0x0046

SubSys ID: 0x04561028

Revision ID: 0x0018

Driver Strong Name:

Rank Of Driver:

Video Accel:

DXVA2 Modes:

Deinterlace Caps: n/a

D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Not Available

D3D Status: Enabled

AGP Status: Not Available

-------------

Sound Devices

-------------

Description: Remote Audio

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID:

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: {3.0.0.0000000A}.{6C26BA7D-F0B2-4225-B422-8168C5261E45}

Driver Version: ()

Driver Attributes: Final Retail

WHQL Logo'd: No

Date and Size: , 0 bytes

Other Files:

Driver Provider:

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x3B3C

| Matching Device ID: USB\ROOT_HUB20

| Service: usbhub

| Driver: usbhub.sys, 9/20/2012 00:55:33, 496872 bytes

| Driver: usbd.sys, 9/20/2012 00:55:32, 21736 bytes

+-+ Generic USB Hub

| | Vendor/Product ID: 0x8087, 0x0020

| | Location: Port_# 0001.Hub_# 0001

| | Matching Device ID: USB\Class_09

| | Service: usbhub

| | Driver: usbhub.sys, 9/20/2012 00:55:33, 496872 bytes

| | Driver: usbd.sys, 9/20/2012 00:55:32, 21736 bytes

| |

| +-+ Generic USB Hub

| | | Vendor/Product ID: 0x0A5C, 0x4500

| | | Location: Port_# 000...

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Tue, 04 Dec 2012 19:12:55 GMT

Thanks for the info Jesse,

Did you happen to be running this computer in remote desktop when you took the dxdiag? Your display device is not showing up as Intel® HD graphics™ as it should be, and instead shows as RDPUDD Chained DD - which from what I can tell, is how it should show up if you are pulling reports remotely..

-Nic

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

idata — Tue, 04 Dec 2012 19:19:06 GMT

My apologies. I had a feeling that might affect the program's output, but I got lazy

Here is the updated output:

------------------

System Information

------------------

Time of this report: 12/4/2012, 11:16:24

Machine name: NEPTUNE

Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N4010

BIOS: Ver 1.00 BIOS A11 PARTTBL

Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz

Memory: 6144MB RAM

Available OS Memory: 5940MB RAM

Page File: 6356MB used, 1524MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics (Core i3)

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_04561028&REV_18

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: INL0014

Native Mode: 1366 x 768(p) (59.996Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Driver File Version: 8.15.0010.2858 (English)

Driver Version: 8.15.10.2858

DDI Version: 10

Feature Levels: 10.0,9.1

Driver Model: WDDM 1.1

Graphics Preemption: DMA

Compute Preemption: DMA

Driver Attributes: Final Retail

Driver Date/Size: 10/10/2012 14:44:10, 8368576 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4306-11CF-B278-5C24B8C2C535}

Vendor ID: 0x8086

Device ID: 0x0046

SubSys ID: 0x04561028

Revision ID: 0x0018

Driver Strong Name: oem17.inf:5f63e5349ded771f:iILKM0:8.15.10.2858:pci\ven_8086&dev_0046

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_MOCOMP DXVA2_ModeWMV9_MoComp DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_MoComp DXVA2_ModeVC1_IDCT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

...

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Tue, 04 Dec 2012 19:28:19 GMT

Thanks! Looks like your BIOS are out of date, and Dell* is recommending an upgrade. It would be a good idea too since you're running a new OS. Here's the download for your BIOS update; http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-14r?driverId=FXVYN&osCode=W764&fileId=2731102886 http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-14r?driverId=FXVYN&osCode=W764&fileId=2731102886

Let me know if there's any improvement after this, otherwise I'm going to try to reproduce your machine and see if I can get the issue to pop up on my end.

Thanks,

-Nic

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

idata — Sat, 08 Dec 2012 18:03:00 GMT

I flashed the new BIOS today and it did not make a difference. I am still unable to get into Advanced mode.

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Mon, 10 Dec 2012 17:43:13 GMT

The Dell* system you're using doesn't yet support Windows 8*. The drivers they have available are for Win7 only. You could be running into issues due to not using your OEM's driver. However, you'll need to switch back to Win7 to do that. Unless your OEM releases a Win8 driver for that system, you'll most likely continue experiencing these issues with the Advanced Mode of the GMCP.

-Nic

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

JPach4 — Wed, 22 Jan 2014 12:44:28 GMT

Hi!

I have the same problem since I have installed the Intel Video Driver and Control Panel 8.15.10.2712 of 22 Jun 2012 (sp57420.exe) - latest driver recommended by HP.com to my Elitebook 8470p / OS.

I don't have SMSC Core Graphics Software installed.

Everything works fine except when I select "Options and Support" in the Intel Graphics and Media Control Panel: an error occurs and it is displayed the message "GfxUI has stopped working" and the Properties Panel must be closed.

Some details of my system:

- Notebook: HP Elitebook 8470p

- OS: Windows 7 Ultimate x64 (service pack 1)

- I have Microsoft.NET framework 3.5.1 active (default by Windows 7)

- I have installed Microsoft.NET framework 4.5.1

Some troubleshooting tentatives (with no success) I have made:

- Uninstalled and reinstalled the video driver;

- Uninstalled Microsoft.NET framework 4.5.1 and reinstalled the video driver;

Can anyone help me resolving this issue, please?

Re: Issues opening "Advanced Mode" in Intel Graphics and Media Control Panel

NICHOLAS_F_Intel — Wed, 29 Jan 2014 17:19:27 GMT

Hi Joao,

Try using this driver and see if it resolves your issue;

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&keyword=3345&DownloadType=Drivers&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&keyword=3345&DownloadType=Drivers&lang=eng

Let me know if this resolves your issue or not.

Thanks,

-Nic