Latest Installer crashes before installing/opening

Ben444333 — Tue, 05 Sep 2023 14:28:35 GMT

So what happened, Well I went to instal latest driver version at the time being 31.0.101.4672 After downloading it, it would extract then sometimes open before crashing/closing by itself I then tried installing 31.0.101.4578 and well it installed but the Arc control would not open, I then turned off my PC and turn it back on going into the motherboard bios and turn of my IGPU which fixed it not opening how I know to turn off my IGPU I first turn it off in windows which allowed it to open but showed the wrong driver version so turning off my IGPU fixed that but it would stay I am on latest driver version which I am not and the two latest driver versions are like that too.

I have DDU "Display Driver Uninstaller" my old GPU drivers, both Intel and Nvidia

Old GPU Zotac nvidia gtx 1060

New GPU ARC A 750 8Gb

Screen one is msi mpg Artemis 273cqr curved 27inch 2k 165 Hz

Screen two is msi mag Artemis 242c curved 24inch 1080p 165 Hz

system specs are in txt file

Re:Latest Installer crashes before installing/opening

Hugo_Intel — Thu, 07 Sep 2023 17:25:38 GMT

Hello Ben444333

We noticed this is a duplicate topic from your other thread with the title Latest Installer crashes before installing/opening. To prevent duplicate efforts we will be closing this thread, please continue to post on the original thread so we can further assist.

Best Regards,

Hugo O.

Intel Customer Support Technician.

topic Latest Installer crashes before installing/opening in Graphics

Latest Installer crashes before installing/opening

Re:Latest Installer crashes before installing/opening