topic Re: Re:Intel UHD Graphics Driver problem (OpenGL) in Graphics

Intel UHD Graphics Driver problem (OpenGL)

attix — Wed, 30 Aug 2023 12:46:00 GMT

Intel® Arc™ & Iris® Xe Graphics - Windows driver (ID 785597)

Environment: Intel Core i7-13700K or i7-12700K

OS: Windows 10 or 11

Known good drivers: 31.0.101.4338, 4335 beta, 1371

Known bad drivers: 31.0.101.4669, 4575, 4369

The CAD application I develop (for 15+ years) is using OpenGL 2.0 graphics.

The item selection / pick became unreliable with the new drivers while still good with the old ones (also good with the amd/nvidia discrete graphics drivers)

The problem is with the selection feedback mechanism of OpenGL 1.x.

Also there is an other problem (what I have a workaround for but I think a serious problem):
In GL_SELECT render mode the empty glBegin/glEnd pairs (without vertexes sent out between them) cause the application crash by the graphics driver. Here is the code to reproduce this 2nd problem in OpenGL 1.x:

glRenderMode(GL_SELECT);

glBegin(GL_LINES);

//no glVertex3f(...) calls here

glEnd();

Re:Intel UHD Graphics Driver problem (OpenGL)

Jocelyn_Intel — Thu, 31 Aug 2023 18:14:30 GMT

Hello, @attix

Thank you for posting on the Intel® communities. We appreciate the information provided.

Are you representing a software development company? If so, what is the name?

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Intel UHD Graphics Driver problem (OpenGL)

Jocelyn_Intel — Tue, 05 Sep 2023 16:03:16 GMT

Hello, @attix

I am checking this thread and I would like to know if you were able to review the previous post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re: Re:Intel UHD Graphics Driver problem (OpenGL)

attix — Tue, 05 Sep 2023 19:27:48 GMT

Yes, probably we can say that I representing them: I am one of the CAD engine developers.
Kotem Ltd. (part of Quality Vision International Inc)

Re:Intel UHD Graphics Driver problem (OpenGL)

Jocelyn_Intel — Tue, 05 Sep 2023 20:50:33 GMT

Hello, @attix

Thank you for your confirmation on this.

As I understand, this issue doesn't happen with other third-party GPUs (Nvidia, AMD, etc.), is that correct?

If that's the case, please provide us with the following debug information:

Download Link to the app/program.
Steps to reproduce the issue.
Screenshots or video showing the error message/issue.
Intel SSU report to have more information about your system.

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Intel UHD Graphics Driver problem (OpenGL)

Jocelyn_Intel — Fri, 08 Sep 2023 15:32:57 GMT

Hello, @hanuz06

I hope you are great.

I am checking this thread and I would like to know if you were able to review my previous post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Intel UHD Graphics Driver problem (OpenGL)

Jocelyn_Intel — Wed, 13 Sep 2023 18:31:35 GMT

Hello, @hanuz06

I hope you are doing great.

As we have not heard back from you, we will proceed to close this thread now.

If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.