topic Re:Ultrawide Monitor not supported with new Graphics Driver 2560x1080 in Graphics

Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Zandro108 — Tue, 29 Aug 2023 06:50:06 GMT

Good day,

Since the last Graphics update 24/08/2023 my resolutions on Windows 11 is stuck on 1920x1080. i can't seem to get it to 2560x1080. Any solutions to this? I tried everything possible with no luck.

Re:Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Jocelyn_Intel — Tue, 29 Aug 2023 19:59:08 GMT

Hello, @Zandro108

Thank you for posting on the Intel® communities.

Please provide more information about what you have tried already, so we can help you out.

Also, what is the model of your graphics?

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re: Ultrawide Monitor not supported with new Graphics Driver 2560x1080

jucmkjs — Thu, 31 Aug 2023 18:23:14 GMT

I'm having the same problem. Did you manage to solve it?

In my case it's Windows 10, Intel Iris Xe Graphics plus NVIDIA GeForce MX330 .

I'm sure it has something to do with this update too.

Re:Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Jocelyn_Intel — Thu, 31 Aug 2023 20:24:32 GMT

Hello, @jucmkjs

Thank you for posting on the Intel® communities.

Since you have a different system, please open a new thread describing your issues and your system environment so we can provide you a personalized assistance.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Jocelyn_Intel — Tue, 05 Sep 2023 15:53:12 GMT

Hello, @Zandro108

I am checking this thread and I would like to know if you were able to review my first post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Jocelyn_Intel — Fri, 08 Sep 2023 15:22:06 GMT

Hello, @Zandro108

As we have not heard back from you, we will proceed to close this thread now. If you need any additional assistance, please feel free to reach out and submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.