topic Intel Iris Xe Graphics problem in Graphics

Intel Iris Xe Graphics problem

Kraken — Fri, 08 Sep 2023 15:33:27 GMT

After updating to the latest driver, which is 31.0.101.4672, the GPU does not use any resources for games or rendering, such as Valorant and MMD.

The driver update before had better performance compared to the current update.

Jocelyn_Intel — Mon, 11 Sep 2023 15:50:04 GMT

Thank you for posting on the Intel® communities. I will gladly assist you here.

What do you mean by "the GPU does not use any resources for games or rendering"? What is the issue exactly? Please clarify and be more specific.
Does the issue happen in other games?
Does the issue happen in other programs/normal apps or only in games?
What driver version did work fine before?
Is this a laptop? If so, please provide the complete model.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel — Thu, 14 Sep 2023 17:55:42 GMT

I hope you are great.

I am checking this thread and I would like to know if you were able to review my previous post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel — Tue, 19 Sep 2023 15:38:45 GMT

I hope you are doing great.

As we have not heard back from you, we will proceed to close this thread now.

If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.