topic Re:arc a750 in Graphics

arc a750

zeeen — Sun, 01 Oct 2023 17:55:15 GMT

when i try to play bgmi or pubg on bluestacks opengl games always got crash then i remove arc a750 and i install gtx 1650 but this time game play so smoothly so please fix this issue

Re:arc a750

Hugo_Intel — Tue, 03 Oct 2023 18:12:54 GMT

Hello zeeen

Thank you for posting on the Intel Communities. I know it can be quite frustrating to be experiencing crashes when playing your favorite game.

In this case, since we are talking about an emulator the compatibility with Intel Arc Graphics has to be added from the emulator side, due to this, we recommend that please report this issue to the emulator developer and ask them to contact us directly to the following links so we can help debugging the problem:

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Re:arc a750

zeeen — Sat, 07 Oct 2023 08:13:18 GMT

After 4885 driver update my problem got solved now I can play BGMI in BLUESTACK 5 but a750 need more optimization. But you solved my problem and I am very happy so thank team intel

Re:arc a750

Jean_Intel — Mon, 09 Oct 2023 15:50:55 GMT

Hello zeeen,

We are glad to hear that your issue is now solved after installing the new driver 31.0.101.4885. Thanks for sharing your experience and solution, as this information may help other community members who are experiencing similar issues. We will proceed to close this thread now. If you require additional information, open a new question since this thread will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician