topic problem with intel iris xe graphics driver in Graphics

problem with intel iris xe graphics driver

Paras122 — Sun, 22 Oct 2023 13:07:59 GMT

I have intel i5 11300h with iris xe graphics, im not able to play world war z game because of screen flickering, i have installed the latest drivers for intel iris xe but problem is still there.

Re:problem with intel iris xe graphics driver

Alberto_R_Intel — Mon, 23 Oct 2023 15:00:51 GMT

Paras122, Thank you for posting in the Intel® Communities Support.

We are sorry to hear about this issue and we will be more than glad to assist you with this matter.

In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was the game "World War Z" working fine before on this specific machine?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re:problem with intel iris xe graphics driver

Alberto_R_Intel — Fri, 27 Oct 2023 20:16:10 GMT

Hello Paras122, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:problem with intel iris xe graphics driver

Alberto_R_Intel — Thu, 02 Nov 2023 18:12:52 GMT

Hello Paras122, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician