https://community.intel.com/t5/Graphics/Intel-HD-Graphics-4000/m-p/1549257#M125366 <P>Heyder, Thank you for posting in the Intel® Communities Support.</P><P><BR /></P><P>Só para você saber, oferecemos suporte apenas no idioma inglês e, atualmente, utilizamos uma ferramenta de tradução.</P><P><BR /></P><P>In reference to this scenario, it is important to mention that the Intel® HD Graphics 4000 controller is under the status of End Of Interactive Support / Discontinued.</P><P><BR /></P><P>So, Intel® technical support will no longer be provided for this kind of product, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products Website helpful to address your request:&nbsp;</P><P><A href="https://www.intel.com/content/www/us/en/support/discontinued-products.html" target="_blank">https://www.intel.com/content/www/us/en/support/discontinued-products.html</A></P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><BR /> Thu, 30 Nov 2023 17:44:56 GMT Alberto_R_Intel 2023-11-30T17:44:56Z https://community.intel.com/t5/Graphics/Intel-HD-Graphics-4000/m-p/1549142#M125352 Alguém poderia me ajuda por favor..<BR />Quando deixo minha placa de video habilitada o meu notebook congela a tela, quando eu desabilito, o notebook funciona normalmente, meu processador é Intel core i5 2.6 3 geração, preciso usar alguns recursos que só podem ser usados com a placa de video habilitada (ativada). Uso o Windows 10 pro. Os drivers estão todos atualizados!!! Thu, 30 Nov 2023 13:09:38 GMT https://community.intel.com/t5/Graphics/Intel-HD-Graphics-4000/m-p/1549142#M125352 Heyder 2023-11-30T13:09:38Z https://community.intel.com/t5/Graphics/Intel-HD-Graphics-4000/m-p/1549257#M125366 <P>Heyder, Thank you for posting in the Intel® Communities Support.</P><P><BR /></P><P>Só para você saber, oferecemos suporte apenas no idioma inglês e, atualmente, utilizamos uma ferramenta de tradução.</P><P><BR /></P><P>In reference to this scenario, it is important to mention that the Intel® HD Graphics 4000 controller is under the status of End Of Interactive Support / Discontinued.</P><P><BR /></P><P>So, Intel® technical support will no longer be provided for this kind of product, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products Website helpful to address your request:&nbsp;</P><P><A href="https://www.intel.com/content/www/us/en/support/discontinued-products.html" target="_blank">https://www.intel.com/content/www/us/en/support/discontinued-products.html</A></P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><BR /> Thu, 30 Nov 2023 17:44:56 GMT https://community.intel.com/t5/Graphics/Intel-HD-Graphics-4000/m-p/1549257#M125366 Alberto_R_Intel 2023-11-30T17:44:56Z