topic Re: Re:Genshin Impact Rendering Problem in Graphics

Genshin Impact Rendering Problem

Asusk513EA — Fri, 11 Mar 2022 03:54:43 GMT

I am using Intel Iris Xe Graphic and few of my Genshin characters' graphics have glitches like this. This really affect my experience, because of what I see there's also people that were having this problem and most of them were using Intel Iris Xe Graphics. Please tell me how to solve this.

Device name DESKTOP-86M7GQ9
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.70 GB usable)
Device ID C1B9D662-D3A1-4881-9273-290276343C26
Product ID 00327-36334-60575-AAOEM
System type 64-bit operating system, x64-based processor
Driver version :30.0.101.1405

Thank you

Re:Genshin Impact Rendering Problem

AndrewG_Intel — Fri, 11 Mar 2022 19:28:12 GMT

Hello @Asusk513EA

Thank you for posting on the Intel® communities.

We have received your internal communication to close this request, therefore, we will proceed to close this thread now.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andrew G.

Intel Customer Support Technician

Re: Re:Genshin Impact Rendering Problem

Alson32 — Fri, 01 Dec 2023 08:31:41 GMT

O meu intel i5 1135g7 esta tendo problemas no genshin. quando estou jogando a imagem congela e o jogo continua fluindo só que com a tela congelada, até aí era só sair e entrar denovo, mas quando eu entro a tela fica dando problemas de imagem e aparecendo uma linha no canto superior dela, e ao mesmo tempo que isso acontece o fps a cada vez que a linha aparece vai para 0 e volta isso acontece de um em um segundo, com isso eu tenho que reiniciar o notebook para que eu posso jogar ou mexer nele normalmente.