topic Re:Intel Iris Xe in Graphics

Intel Iris Xe

KylekylePh — Thu, 14 Dec 2023 06:25:37 GMT

Every since i clicked Intel Driver & Support Assistant and checked new drivers i saw a new update graphics driver Intel Arc & Iris Xe and i installed it and now my performance became so much worse?? and i try to go back or downgrade to my old graphics driver but it just shows my Intel UHD 730 and i click roll back and its still worse.

Re:Intel Iris Xe

Jose_Intel — Mon, 18 Dec 2023 15:48:04 GMT

Hello @KylekylePh

Thank you for posting on the Intel️® communities.

We sincerely regret you are having issues with your system, we will be more than happy to assist you.

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Then, please generate and attach the Report for Intel® Graphics Command Center

Best regards,

Jose B.

Intel Customer Support Technician

Re:Intel Iris Xe

Jose_Intel — Thu, 21 Dec 2023 16:14:16 GMT

Hello KylekylePh

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance by attaching the required reports.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Intel Iris Xe

DeividA_Intel — Wed, 27 Dec 2023 06:46:07 GMT

Hello KylekylePh,

I was checking your thread and noticed that I have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.

Regards,

Deivid A.

Intel Customer Support Technician