topic Re:Driver asking for reboot in Graphics

Driver asking for reboot

dEdL1eGe — Tue, 02 Jan 2024 14:29:13 GMT

So, I just installed latest graphics driver and it said "Reboot Required" instead of usual "Reboot Recommend", I am wondering why because last time it showed that "Reboot Required" there was some problem with the driver which was causing certain games to crash and now it showed it again.

Can anyone tell why?

Re: Driver asking for reboot

AlHill — Tue, 02 Jan 2024 14:44:42 GMT

What graphics are we talking about? Provide your processor model number and OS.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Driver asking for reboot

dEdL1eGe — Tue, 02 Jan 2024 16:11:53 GMT

I'm talking about Intel Iris and Arc graphics driver.

I have i5-11400H (laptop) and Windows 11

Re:Driver asking for reboot

Jose_Intel — Wed, 03 Jan 2024 19:39:17 GMT

Hello @dEdL1eGe

Thank you for posting on the Intel️® communities.

We understand your concern about the recommended or required reboot, we will be more than happy to assist you.

Please answer the following:

· Are you experiencing any specific issue?

· The driver you installed was 31.0.101.5084/31.0.101.5122?

Please keep in mind that sometimes a reboot is needed in order for the changes to take effect. There will not be a problem.

Best regards,

Jose B.

Intel Customer Support Technician

Re: Driver asking for reboot

dEdL1eGe — Thu, 04 Jan 2024 09:09:53 GMT

Yes driver was 31.0.101.5084/31.0.101.5122. I guess I directly jumped from v30 to v31 so it asked but it was for second time before that when it asked for same my pc was crashing.

For now it there is not any major issue so lets see if it cause any issue in future.

Re:Driver asking for reboot

Jose_Intel — Thu, 04 Jan 2024 19:25:57 GMT

Hello dEdL1eGe

Thank you for reply.

We are glad to hear that no issues are present so far. We will follow up on 01/09/2024 just to confirm that everything works properly.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Driver asking for reboot

Jose_Intel — Tue, 09 Jan 2024 15:40:49 GMT

Hello dEdL1eGe

We hope you are doing fine.

We are just following up to make sure your system is working as expected.

Let us know if you still need assistance.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Driver asking for reboot

Jose_Intel — Mon, 15 Jan 2024 15:29:52 GMT

Hello dEdL1eGe

We hope you are having a nice day.

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jose B.

Intel Customer Support Technician.