topic Alan Wake 2 (2023) in Graphics

Alan Wake 2 (2023)

CN1109 — Sun, 07 Jan 2024 23:29:53 GMT

As soon as am I Entering a room, there are a lot of Stars on the Scrreen.

Re:Alan Wake 2 (2023)

DeividA_Intel — Fri, 12 Jan 2024 16:27:56 GMT

Hello CN1109,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with Alan Wake 2.

In order to better assist you, please provide the following:

1. Can you share a picture of the issue?

2. Is this issue recent? Or, Was it present from the beginning?

3. Is this issue present in other games?

4. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
To save your scan, click Next and click Save.

Regards,

Deivid A.

Intel Customer Support Technician

Re:Alan Wake 2 (2023)

Alberto_R_Intel — Mon, 15 Jan 2024 18:41:02 GMT

Hello CN1109, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:Alan Wake 2 (2023)

Alberto_R_Intel — Thu, 18 Jan 2024 19:52:58 GMT

Hello CN1109, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician