topic Re: No Display Port in Graphics

No Display Port

Siji — Wed, 21 Feb 2024 06:02:54 GMT

Hi.

I'm currently utilizing the HD Graphics 4600 GPU, acknowledging the age of my hardware. After a 2-day period of not using my computer, the DisplayPort ceased functioning. I'm operating with a single monitor, specifically the Dell E2220h. Despite purchasing new DisplayPort and HDMI cords, the issue persists.

Efforts to resolve the problem included attempting to update the driver and manually locating it, both of which were unsuccessful. I will provide a photo of my PC specifications for further assistance.

Thank you.

INTEL SS.png

PC SS.png

DRIVE SS.png

Re:No Display Port

Mike_Intel — Thu, 22 Feb 2024 23:37:27 GMT

Hello Siji,

Thank you for posting in Intel community Forum.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

Thank you for understanding, and have a great day ahead!

Best regards,

Michael L.

Intel Customer Support Technician

Re: No Display Port

Senkuchan — Thu, 22 Feb 2024 23:41:09 GMT

What is the make and model of your computer? Also, how did you perform the update? For additional troubleshooting, check this link: https://www.intel.com/content/www/us/en/support/articles/000039215/graphics.html