topic Re: no custom resolution in intel graphics control center in Graphics

no custom resolution in intel graphics control center

dolwpq — Sun, 10 Sep 2023 21:28:21 GMT

Hi all! I have a problem: there is no custom resolution in the intel graphics control center, and before that there was what to do, please tell me!

Re:no custom resolution in intel graphics control center

Andres_Intel — Tue, 12 Sep 2023 13:16:42 GMT

Hello dolwpq,

Thank you for posting on the Intel®️ communities. I see how important is for you to set a custom resolution in Intel® Graphics Command Center, I will be happy to help you.

To understand the issue in a better way, please answer the following questions:

Were you able to set a custom resolution before?
Do you receive an error message? If so, what is the error message?
To check you hardware information attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
To know the Intel® Graphics Command Center version run the Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store.

Regards,

Andres P.

Intel Customer Support Technician

Re: Re:no custom resolution in intel graphics control center

dolwpq — Tue, 12 Sep 2023 20:54:00 GMT

no

no

below

Intel Graphics Control Center latest version

Re: no custom resolution in intel graphics control center

dolwpq — Tue, 12 Sep 2023 20:54:43 GMT

upd

Re: no custom resolution in intel graphics control center

Andres_Intel — Wed, 13 Sep 2023 20:48:10 GMT

Hello dolwpq,

Thank you for your response, and for the clarification.

Please follow the steps below, and then let me know if you are able to add a custom resolution:

Uninstall Intel® Graphics Command Center, by following the steps below:

Press the Windows key.
1. Click on settings.
2. Select Apps and then select Apps & features.
3. Search for Intel® Graphics Command Center.
4. Click on it and select the option to uninstall.

Download Intel® Graphics Command Center (Beta). This option should be available in this version.

Regards,

Andres P.

Intel Customer Support Technician

Re: no custom resolution in intel graphics control center

dolwpq — Wed, 13 Sep 2023 16:11:16 GMT

Yes thank you🎉

Re:no custom resolution in intel graphics control center

Andres_Intel — Wed, 13 Sep 2023 20:48:50 GMT

Hello dolwpq,

Thank you for your response.

Happy to hear that the issue is fixed, we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Andres P.

Intel Customer Support Technician

Re: no custom resolution in intel graphics control center

GHALY — Wed, 20 Mar 2024 19:55:26 GMT

HELLO i tried this method but each time i try to put one they tell me "bad parameters"